Hi. Show when my Xfinity Stream app opens on my iPad, it shows the titles of live shows. However when I click on one, it tries to load (I see the parade of dots as though it is loading) but it never actually connects to the show. I can watch shows on other apps (DisneyPlus, NBC Sports app, ESPN) so I know the device is connected and the internet is working. I can also see the list of shows recorded on my DVR but cannot watch them (same issue as above). Please help address this issue as it is super frustrating to not be able to watch shows on my iPad. Related Article Update to the latest version of Safari Looks like no one’s replied in a
while. To start the conversation again, simply ask a new question. User profile for user: LRIinc LRIinc
User level: Level 1 Question: I cannot get past the terms of service and
privacy to get into my xfinity home app, now what should I do? iPad Pro, iPadOS 15 Posted on Apr 16, 2022 4:15 AM Reply Question marked as Apple recommended User profile for user: ProustGiulio ProustGiulio User level: Level 10 (183,376 points)Answer: Answer: If that only happens using Xfinity Home iOS app, I suggest that you contact Xfinity support team and ask them. Use this link:--> https://forums.xfinity.com/topics/xfinity-home-app/602d56fee6b3965d18e3a5a6 Regards Giulio Posted on Apr 16, 2022 4:42 AM View answer in context All replies
Loading page content Question marked as Apple recommended User profile for user: ProustGiulio ProustGiulio User level: Level 10 (183,376 points)Apr 16, 2022 4:42 AM in response to LRIinc In response to LRIinc If that only happens using Xfinity Home iOS app, I suggest that you contact Xfinity support team and ask them. Use this link:--> https://forums.xfinity.com/topics/xfinity-home-app/602d56fee6b3965d18e3a5a6 Regards Giulio Apr 16, 2022 4:42 AM Reply Helpful
User profile for user: LRIinc Question: Xfinity app does not work  The Xfinity app is everything a viewer would need to entertain themselves. That is only until the app fails to work. Recently, the Xfinity app seems to be failing more than providing its services on iPhone and iPad devices. Users are not able to use the Xfinity app or play content on it. There are errors that did not exist before. If the Xfinity app has not been working on your iPhone or iPad, you might need all the help available. So here are some troubleshooting methods to help you fix the problem easily! Take a look. Also read:
Xfinity Stream App not working on Roku: Fixes & Workarounds Fixes for Xfinity app not working on iPhone & iPad:A problem with the Xfinity app has been bothering many users after the 15.6 iOS update that came out recently. An Xfinity representative on one of their support page mentioned that some changes have been implemented to fix the problem. So before trying any of the troubleshooting steps mentioned in this list, open App Store and check if the Xfinity app has any updates lined up. Install the update that is available. If the claim made by the Xfinity representative on the forum is true, this should fix the problem for you. Should this not work, try the following troubleshooting steps. Logout and reinstall the app:Log out of your Xfinity account and uninstall the app from your iPhone or iPad. After uninstalling the app, restart your device. When the device restarts, install the Xfinity app on your device and then try using it. This step should be a complete reset for Xfinity on your device. Right from a problem related to your account to a system-generated error. Everything should get corrected with this. Reset internet connection:Go to the Settings app on your iPhone or iPad. Select Wifi and network settings. Tap on your Wi-Fi network and select “Forget network”. After selecting forget network option, head over to your router and turn it off. After turning it off, unplug its power cable and wait for a few seconds. Then plug the power cable back. Turn on the router and connect your iPhone or iPad to the network by entering the password again. This will fix any minor problems with your internet connection. For a complicated problem with your internet, you will have to contact your ISP. Contact support:Click here(https://www.xfinity.com/support/) to contact Xfinity customer support and get your problem fixed once and for all. As mentioned earlier, the problem was amplified after the iOS update, so the best people to help you with this problem will be Xfinity’s support team. Why is my Xfinity app not working on my iPad?Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home network.
Does Xfinity work on iPad?The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices.
Why is the Xfinity app not working?Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
How do I get the Xfinity app to work?Open the Xfinity Stream app on your mobile device and tap Get Started. The first time you open the mobile app on a specific device, you'll need to register the device on your account. Enter your Xfinity ID and password, then tap Continue. You only need to register this device once.
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Xfinity app not working on iPad
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