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I'm currently having issues with the spectrum app. I watched it this morning and everything was fine. Now, the guide how's up, I can click on what I want but then I get error RLP-999 code. I have unplugged/plugged Roku and then checked for any updates in settings. Any other suggestions?
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Re: Spectrum app not working RLP - 999Hello @Shelley912 Thanks for reaching out here in the Community! Channels on Roku are developed and maintained by the channel developer themselves. Since you're getting an error code within the Spectrum channel, it'll be best to reach out to their customer support team to get help. They are the best ones to provide the appropriate resolution or troubleshooting steps related to the error code you received. We appreciate your understanding. All the best, Kariza D.
Re: Spectrum app not working RLP - 999Hi @vcantu0317 Thanks for the post. I'd recommend following my suggestion in my post above as Spectrum Support is the best one to help you out with this matter. We appreciate your understanding. All the best, Kariza D.
Re: Spectrum app not working RLP - 999Omg, Spectrum was working on Roku stick too. You and I keep having this issue. I went on this morning and now have error RLP-999. I don't have issues with Netflix, Hulu. Very odd it's always Spectrum.
Re: Spectrum app not working RLP - 999In case you missed it, Roku and Spectrum had contract issues. Spectrum was my provider too. Called Spectrum to find this out. My understanding is that the 2 companies have kissed and made up. Try searching for the Spectrum app and reinstall
Re: Spectrum app not working RLP - 999@Wyspy22 I have uninstalled Spectrum, updated Roku, reinstalled Spectrum and restarted Roku. I still get error message. It appears Spectrum wants to start. I see Spectrum checking subscription, channels start to appear, then lovely error message. Ugh. Thanks.
Re: Spectrum app not working RLP - 999@bunnykinb4 Thanks for the post. When removing the channel, please make sure that you are restarting your Roku device before adding the channel back again. If you are still unable to resolve we would recommend reaching out to Spectrum support directly regarding that specific error code. Many channels on Roku are developed and maintained by the channel provider themselves. You can reach Spectrum support here: https://www.spectrum.net/support/ Thanks, Danny R.
What does RLP 999 mean on Spectrum?RLP-999 - Unable to Complete Request. Wait a few minutes, then restart the Spectrum TV channel and try again. RLP-1001 - Unable to Play. Restart the Spectrum TV channel and try again, or try accessing a different program. If the problem persists, check to make sure you're connected to your In-Home WiFi.
How do I fix RLP 999 error?Re: Error code RLP 999 - something went wrong try again later. TLDR; if you are using a Netgear router with Armor security enabled, disable it and the Spectrum TV app should work again.
Why does my Spectrum app not work on Roku?Sometimes, it's possible that your Roku device has outdated Roku firmware, and it may need an update which might help fix the issue. Ensure that the Region in your Roku is similar to the Region of your IP address. The country needs to be the same in the Roku streaming device, Spectrum app, and router.
What is reference code Stlp 999?James_M Posts: 3,584 ADMIN. Sep 23, 2020 Answer ✓ Pixelation is usually a connection issue, and error "xxx-999" means that the service or channel is currently unavailable, so those are probably separate issues. Restarting the devices, including the modem, will usually resolve most issues.
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Roku spectrum app not working rlp-999
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