What does a customer fulfillment associate do?

Special Offer

We are looking for an enthusiastic and energetic fulfillment associate to join our warehousing team. As a fulfillment associate, you will be responsible for offloading stock deliveries, processing work orders, locating merchandise, and packaging orders for shipment. You will also be required to operate warehouse machinery including forklifts, cherry pickers, and pallet jacks.

To ensure success as a fulfillment associate, you should have a good understanding of warehousing procedures, a good eye for detail, and the ability to lift heavy objects. Ultimately, a top-class fulfillment associate processes orders quickly and efficiently while adhering to safety and quality standards.

Fulfillment Associate Responsibilities:

  • Offloading delivery trucks transporting merchandise into the warehouse.
  • Arranging incoming deliveries in designated storage areas.
  • Performing warehouse duties using pallet jacks, cherry pickers, and forklifts.
  • Reading and deciphering work orders.
  • Locating and extracting merchandise from shelves and storage areas.
  • Confirming merchandise information matches that of the work order.
  • Inspecting the merchandise for damage, flaws, and irregularities.
  • Packing the merchandise for delivery.
  • Transporting the packed items to the delivery trucks.
  • Finalizing the work order and updating the database.
  • Adhering to state health and safety practices.

Fulfillment Associate Requirements:

  • High school diploma or GED.
  • Knowledge of warehousing procedures an advantage.
  • Previous experience as a fulfillment associate.
  • Ability to read and interpret written work orders.
  • Forklift and cherry picker certification.
  • Strong attention to detail.
  • Ability to lift heavy objects.
  • Ability to work in a loud environment.
  • Ability to stand or walk for up to eight hours a day.

Position Summary...

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre- inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.

8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

750 107E RUE, SAINT-GEORGES, QC G5Y 0A1, Canada

What are the duties of a fulfillment associate?

Fulfillment Associate responsibilities include offloading stock deliveries, processing work orders, and packaging orders for distribution. Ultimately, you will work with a small group in the warehouse to ensure items are retrieved, organized, and shipped in a timely manner.

What is Walmart customer fulfillment Associate?

Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. 2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

What does a fulfillment associate do at Amazon?

Job Overview You will be selecting, packing, and shipping orders – in some cases, for our super-fast (2-hour or less) delivery service. Some of your duties may include: Receive and put away inventory. Get customer orders ready and pack them up.

What is fulfillment as a job?

Fulfillment jobs are ones in which your duties are to ensure that merchandise moves from a central location to a retail floor. Many fulfillment operations are carried out in large warehouse settings where shipments of inventory arrive from production or manufacturing facilities.