Operations Management and Total Quality Management Collier pdf

Lovely Professional University, Punjab Course Code Course Title Course Planner Lectures MGT519 OPERATIONS MANAGEMEN

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Lovely Professional University, Punjab Course Code

Course Title

Course Planner

Lectures

MGT519

OPERATIONS MANAGEMENT

16031::Gurpreet Kaur

Course Category

Courses with numerical and conceptual focus

3.0

Tutorials Practicals Credits 1.0

0.0

4.0

TextBooks Sr No

Title

Author

Edition

T-1

Operations Management

Norman Gaither,Greg Frazier

9th

Year

Publisher Name Cengage Learning

Reference Books Sr No

Title

Author

Edition

Year

Publisher Name

R-1

Operations Management Concepts, Techniques & Applications

Evans & Collier

1st

Cengage Learning

R-2

Operations Management

William Stevenson Taylor 8th

Tata McGraw Hill

Other Reading Sr No

Journals articles as Compulsary reading (specific articles, complete reference)

OR-1

The four things that a service Business must get right HBR Article ,

OR-2

Bang & Olufsen Design Driven Innovation : HBR , Smart Product Design : HBR ,

OR-3

Mishina, Kazuhiro. Toyota Motor Manufacturing, U.S.A., Inc. HBS Case No. 9-693-019. Harvard Business School Publishing, Boston, 1995. ,

OR-4

Hammond, Janice H. Barilla SpA (A). HBS Case No. 9-694-046. Harvard Business School Publishing, Boston, 1994. ,

OR-5

Latour, Almar. Nokia Handles Supply Shock with Aplomb as Ericsson of Sweden Gets Burned. The Wall Street Journal. Dow Jones & Company, Inc., 2001. ,

OR-6

National Cranberry Cooperative HBS #688122. From Case Map Describes the continuous flow process used to process cranberries into juice and/or sauce. Requires student to analyze process flows to determine where the bottlenecks are and to decide how, and whether, to expand capacity

• Collier, David Alan,author.
• Evans, James R.,author.
• Lindsay, William,author.

• Singapore :Cengage Learning Asia Pte Ltd,[2020]

• 697 pages :illustrations ;26 cm

• "This edition is reprinted for sale in the Philippines only."--Title page verso.

• (ISBN)9789814878456
• (ISBN)9814878456
• (OCoLC)1129461474

• Management.
• Total quality management.

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