Why did I get banned on Apex for no reason?

Q: How did I get banned on Apex?

If you side with players who break the games rules intentionally to rank higher in the game, you will be punished for cheating. If you keep breaking Apex Legends rules, your suspension may become a permanent ban.

★★★★★ Novice

Índice Show

Why am I banned on Apex Legends for no reason?
How do I get unbanned from Apex Legends?
How did I get banned on Apex?
How long does an apex ban last?

March 2019

my account got banned in apex with no reason

Message 1 of 31 (150,883 Views)

Community Manager

March 2019

If you have a ToS sanction on your account @AndoVolution and @Zachrayisoffline then you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact usat the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

Message 3 of 31 (150,809 Views)

★★★★★ Novice

March 2019

Same boat here, after 6 days they gave me a response saying I breached their procedures. Buy did not specify how or what exactly. Which I haven't unless someone reported me for some unknown reason. Best bet is to make a new account and be happy it's a free game.

Message 2 of 31 (150,798 Views)

Community Manager

March 2019

If you have a ToS sanction on your account @AndoVolution and @Zachrayisoffline then you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact usat the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

Message 3 of 31 (150,810 Views)

★★★★★ Novice

March 2019

I have put in the form, and this is the email I got after sending another one as I was unhappy at the response. This one made me cancel my subscription and not bother anymore.

Message 4 of 31 (150,784 Views)

★★★ Newbie

March 2019 - last edited March 2019 by

EA_Barry

Message 5 of 31 (150,707 Views)

★★★★★ Novice

June 2019

@AndoVolution i didnt do anything and am super friendly how is it possible that i was banned its something really frustrating i even bought the battle pass if i was a hacker why the hell i would do that

Message 6 of 31 (150,095 Views)

★★★★★ Novice

June 2019

@EA_Darko would they send full details of why we were banned like we need the reason why since almost everybody here says they didnt do anything even after reading the terms i didnt do anything ive sent a request still waiting for the replay

Message 7 of 31 (150,097 Views)

Community Manager

June 2019

We are unable to discuss a ToS sanction on AHQ @Jiffzero. Any questions you may have will have to be directed to our ToS team using the steps I posted above.

Darko

Message 8 of 31 (150,097 Views)

★★★★★ Novice

June 2019 - last edited June 2019

ive followed every step / everything u said
ik ur trying to help so pls help me season 2 is about to come and i reall want to play it with my account
as u can see in the photo asap still taking 3 days (almost 4)
i swear i didnt do anything that breaks the terms
p.s ive only played with a hacker and i can give his username i have a pic for that too
and still he didnt get banned and i did
pls reply asap @EA_Darko

Message 9 of 31 (150,046 Views)

Community Manager

July 2019

As I said previously @Jiffzero we cannot assist with a ToS sanction on your account. You will need to wait to hear back from our Terms of Service team.

Darko

Message 10 of 31 (150,023 Views)

Why am I banned on Apex Legends for no reason?

Easy Anti-Cheat (EAC), which is the third-party anti-cheat program used in Apex Legends, is banning players for no reason and throwing errors. Players who are affected by these bans are unable to reach out to EA due to the poor communication from the support channels that are unable to resolve issues in time.

How do I get unbanned from Apex Legends?

How do I get my account unbanned in Apex?.

Scroll down to the bottom of the page and click Contact Us..

Then select your console of choice..

Find “Manage my Account” among the list of options..

Click banned or suspended account..

Then select “Contact Option.”.

Fill in your details and then click next..

How did I get banned on Apex?

If you side with players who break the game's rules intentionally to rank higher in the game, you will be punished for cheating. If you keep breaking Apex Legend's rules, your suspension may become a permanent ban.