Where was my car towed Cleveland Ohio?

We are committed to improving the quality of life in the City of Cleveland by strengthening our neighborhoods, delivering superior services, embracing the diversity of our citizens, and making Cleveland a desirable, safe city in which to live, work, raise a family, shop, study, play and grow old.

– City of Cleveland

CLEVELAND, Ohio (WOIO) - The city of Cleveland issued guidance for drivers if they feel their vehicle was incorrectly ticketed or towed from the presidential debate zone or downtown parking ban area.

In the event of a towing, drivers should contact the Cleveland Police impound unit at 216-623-5079. The vehicle owner will be required to documentation and payment before the car is released.

If a driver feels that a ticket was issued in error, a dispute can be filed online. Complaints can also be made to the Parking Violations Bureau Customer Service Hotline at 216-664-4744.

Street closures and parking restrictions are in place surrounding the Cleveland Clinic’s main campus and University Circle area.

A parking ban is also in effect for the area passing the Cuyahoga County Justice Center.

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Magistrate Department FAQs

• How can I get my money, now that I’ve won my case?

• When may I expect to receive the Magistrate’s Decision?

• I cannot appear in court on the regularly scheduled date; how do I get my case continued?

• The defendant and I have settled. Do I still need to come to court?

• How much do I owe, when must I pay the fines, and can I have time to pay?

• Who was my magistrate?

• When and where is my hearing?

• When can my creditor take up to a quarter of my pay in garnishments?

• How do I get my car out of impound?

• Can I get driving privileges?

WHAT YOU NEED TO KNOW IF YOUR VEHICLE WAS TOWED AND TAKEN TO THE IMPOUND YARD

Vehicles that have been impounded, that are not on an investigative hold, can be picked up during normal business hours at the Impound Yard. The Impound Yard is open 7 days a week at 8 a.m. The gate closes at 4:30 p.m. daily. The Impound Yard is closed on city-approved holidays. 

If the registered owner wishes to retrieve his/her vehicle from the Impound Yard, he/she must provide the following three items:

1. Valid driver's license if the vehicle is being driven from the lot. If the registered owner does not have a valid driver license, he/she can bring another person with a valid driver license to drive for them, or they can have the vehicle towed from the lot.  The registered owner will still need to provide picture identification.
2. Current vehicle registration in their name
3. Current vehicle insurance

Tow Fees 

The fees associated with the impounded vehicle must be paid prior to the vehicle leaving the lot. 

The tow fees are:

• $150.00 for vehicles with a gross weight of less than 10,000 pounds                   
• $200.00 for vehicles with a gross weight of more than 10,000 pounds.
• $75.00 for trailers

Additional fees may be charged IF one of the following services was provided.

• $15.00 if the drive shaft had to be disconnected
• $30.00 if a dolly was required to tow the vehicle
• $30.00 for window wrapping

Storage

• $25.00 per day for each vehicle up to 1 ton capacity after the first 24 hours.               
• $30.00 per day for each vehicle of 1-5 ton capacity after the first 24 hours.              
• $40.00 per day for all other vehicles (trailers, commercial type busses, etc.)                   

READY TO PICK UP YOUR VEHICLE 

Helpful Forms 

Release of Authorization Form

Complete the Release of Authorization Form if you are unable to come in person to pick up your vehicle but are sending someone else. 

OTHER FORMS

Indemnity Agreement/Hold Harmless Form

Lienholder Checklist

Lienholder Checklist for Car Lots

Lienholder Checklist for Individual

Lienholder Checklist for Finance Company

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