How to recover Pokemon GO account With username

For your account security, we urge you not to share your account information with anyone or log into any third-party Pokémon GO sites.

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Compromised Account Recovery
“Unable to Authenticate” and “Failed to Log in” Error Messages
Password Help
To change or reset your password, please visit your login provider's website:
Email Address & Login Provider Help
Still don’t know your Trainer nickname or email address?
Still having trouble?
How do I recover my Pokémon GO account without email?
How can I recover my Pokémon GO account?
What is my Pokémon GO player ID?
Does Niantic delete inactive accounts?

If you suspect your account has been compromised, we suggest you change your password immediately.

Compromised Account Recovery

If you end up losing access to your account, we can assist in recovering it provided that:

Your account was compromised no more than 72 hours ago.
Your account has no previous or existing punishments for violating our Terms of Service.
And you can provide evidence of ownership.

You can submit a support request via this form and select "Sign-In Issue" from the drop-down menu. Once you submit a ticket, someone from our team will follow up with further instructions.

Once you are able to recover your account, please ensure that you take all the steps listed here to safeguard from similar future attempts.

Having trouble accessing your Pokémon GO account? This article details troubleshooting steps for how to solve various sign-in issues.

“Unable to Authenticate” and “Failed to Log in” Error Messages

You may receive “failed to log in” or “unable to authenticate” error messages if our servers are experiencing a temporary issue or your network connectivity is poor.

Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again. If the issue persists, try closing and reopening the Pokémon GO app.

Password Help

Your account password is maintained by your login provider: either Google, Facebook, Apple, Pokemon Trainer Club, or Niantic Kids. Because Pokémon GO does not collect or store your external account passwords, our support team cannot access or reset the password of the external account you use to log in.

Facebook: For information on resetting or changing your password, visit the Facebook Help Center.
Apple: Visit this Apple support page for help changing your password.
Pokémon Trainer Club: visit the Pokemon Trainer Club website to reset or change your Pokémon Trainer Club password. For further assistance with Pokémon Trainer Club, you can reach Pokémon support here.
Niantic Kids: Visit this page to learn how to reset your parent or child account’s password.

If you do not know which email address or login provider you used to log into Pokémon GO, we may be able to help recover it by looking up your Trainer nickname.

I know my Trainer nickname!

Please contact us and select "Sign-in Issue" from the dropdown menu for assistance on recovering your email address.

I don't know my Trainer nickname...

To help find your Trainer nickname, we recommend reviewing screenshots you may have saved on your mobile device while playing Pokémon GO. Your nickname appears in the bottom left corner of the screen in Map View, or above your Avatar on the Trainer Profile screen. If you happen to find your Trainer nickname, please contact us and select "Sign-in Issue" from the dropdown menu.

Note about Pokémon Trainer Club accounts: Your Pokémon Trainer Club screen name, username, and Player ID are separate from your Pokémon GO Trainer nickname.

Still don’t know your Trainer nickname or email address?

Unfortunately, we will not be able to locate your account in our system without either your Trainer nickname or email address. In the event you recall your login provider, use the resources below to recover your login credentials:

Facebook: Visit the Facebook Help Center for help logging back into your account.

Apple: You may have chosen the “Hide my email” option when creating an account. If so, go to your Settings app to find your randomly generated email address for Pokémon GO, or visit this Apple support page for additional help logging back into your account.
Pokemon Trainer Club: Visit the Pokemon Trainer Club website for help recovering your account. For further assistance with Pokémon Trainer Club, you can reach Pokémon support at the Pokémon Support website.
Niantic Kids: Contact us via this form and select “Sign-in Issue” from the dropdown menu.

Still having trouble?

Send us a message! Use this form to contact us and select “Sign-in Issue” from the dropdown menu.

How do I recover my Pokémon GO account without email?

How can I recover my Pokémon GO account?

Here is what did work to recover my account:.

In your browser sign into Google..

Delete (the hardest part) and reinstall Pokemon Go..

You should be in with your account recovered!.

What is my Pokémon GO player ID?

The player id is set when you use the Play! Pokemon program. If you have not done so, the field should be left blank; if you have, the ID is a 7 digit number that was given you when you set up the Play! account.

Does Niantic delete inactive accounts?

Account Suspension or Termination If your Account is inactive (i.e., not used or logged-into) for a period of time, we will notify you via the Services or in the App prior to termination of your Account. You may terminate your Account at any time by visiting the App help centers.