I’ve had a Hello Fresh Subscription for a few weeks now and have been trying the boxes for a few weeks. We got these due to being a household that should isolate we thought they were worth a try and would stop us leaving the house unnecessarily. Each week you can pick from 2-5 meals for 2-4 people a week. The boxes cost around £24.99 for 2 meals for 2 people up to £65.79 for 5 meals for 4 people. When you can create the meals they certainly are very tasty and full flavour. Show
This week we are going to look at the dishes I got from my menu that was delivered the 10th of March mainly the reason I have delayed publishing any articles on my box is because the service I have received has not been amazing. I’ve tried 5 of these boxes since January 2021 and virtually every order I’ve had an issue.  Contents:
While we’ve got the box open lets open the bags and see what ingrediants are in each bag and what the meals are like to cook. The Packaging:Each month your meals come in a recyclable but sturdy cardboard box (sometimes 2 boxes) come as a recyclable box and each meals ingredients with the exception of the meat and cold items which come in a plastic bag with a thermo type blanket and a couple of Ice blocks. Sausages and Mashwith Caribbean-Style Veggies and Mango Chutney Gravy Recipe bag contains:
not included is Water While this dish sounded exciting we never got to make it as the mango Chutney pots in the parcel had exploded all over the bag and the bag next to it; however we did make Jacket Potatoes, Toad in the hole and a Spring Vegetable soup with the ingredients. The ingredients were all fresh, crunchy where needed and full of flavour where the flavour was needed. Beef Noodles:with Green Beans and Bell Pepper Recipe bag contains:
not included is
This dish is another amazing flavoursome dish. We generally enjoy this dish its one we’ve had multiple times and even thought its not advertised as a recipe you can customise we found it’s great to customise by adding as much or as little of the coriander as you like. Stir Fried Chicken Noodles:With Hoisin Sauce Recipe bag contains:
not included is
Hoisin Chicken & Plum Stir-Fry:with Zesty Rice Recipe bag contains:
not included is
This is another amazing dish full of flavour and texture. Like many of the Chinese dishes you have a sweet and spicey or Ying and Yang element for the dishes. For this dish the ying and yang elements are the plum and chilli. I love this dish however I strongly suggest you add the amount of chilli you enjoy to the dish do not be my partner who made this adding the whole chilli. For me it was over kill. Veggie Noodle Stir fry:with Sugar Snaps and Peanuts Recipe bag contains:
not included is
This dish was a simple vegetarian dish but was full of texture and flavours. I enjoyed this dish a lot. I’m not normally into vegetarian dishes however this was a vegetarian dish I did actually enjoy and we have made it again after receiving the meal. Packaging:While this box comes with the ingredients in a card board box and brown paper bag sadly their is still a lot of plastic in the packs. Most of which is not recyclable. This box held between all the meals 8 packets of soy sauce and 10 packets of ketjap manis in total there were 34 packets that you can’t really recycle. I personally would of preferred some small solid bottles. Waste ingredients or food:The boxes don’t come with much in the way of waste ingredients but the level of waste depends on each bag sometimes its a chilli and some times its an half a carton of Finely Chopped Tomatoes with Basil, or half a chilli, or even half a sachet of tomato puree, half a lime, half a tub of kidney beans etc I recommend you have some spare recipes to hand and look at the ingredient lists before cooking or selecting and come up with ideas on what to make. Looking through the recipe cards the box to me that seems to have the most waste is the 3 portion size packs where things like the noodle packs are sent in 2 packs but you only need one noodle nest per person. I’d suggest looking at our pot noodles recipes and using left over noodles and vegetables with stocks and sauces to make your own pot noodles. Portion size for complete meals are perfect for two-four people depending on how many people you order for. Because the minimum portion for this box is 2 people they are not ideal for single people to use. I’d also recommend that when you get your bags you dismantle them and put everything that needs to go in the fridge in a fridge to prevent waste and remain fresh. The Recipe cards:The Recipe cards have step by step photos with written instructions. You also have an option to download the recipe cards as a pdf onto a device you can use later; Or in my case make as large or as small as I need to be able to read the cards. The other issue I have with the recipe cards is the ingredients come in a paper bags that you don’t realise till you look at the card and find in very small print that the ingredients should be kept in the fridge. I find this a bit off putting as I like to keep everything in the bags till the meal is cooked. The Call Centre:Out of the 5 meal boxes we’ve had to call the call centre for 4 out of the 5 boxes with some boxes needing more than one call. To be honest calling the call centre for me has sometimes been a difficult and complicated process for me. I’ve found the staff telling me one thing then in the next call tell me I am wrong before agreeing I am right. I’ve asked for call backs and how long it would be to call me back only to find they don’t call me back. Week Of Box.Reason for Calling.Final Outcome.19/01/2021One box came with two out of 5 meals and one of the meals was missing half the ingredients. When we called up the staff kept giving us different stories the first person promised to call us back. We landed up calling back and the second person insisted the box had everything ordered and only one box is ever delivered and we were okay we could down load the instruction sheets. She kept insisting that we had everything until I said its fine to down load the recipe card but what are we suppose to do about not having the ingredients to use for her to realise we were missing the ingredients not just the cards.In the end we were given an inconvenience payment of £5 and had an email to say the second box would arrive the day after our scheduled delivery. it took about 6 to 7 hours to sort.27/01/2021Our delivery was taken by a friend by accident and they didn’t tell us. We reported it stolen to Hello Fresh and were given a credit for the value of the box to order a new box as a replacement couldn’t be sent. We were given a bit of a lecture about having our parcel delivered somewhere safer. When the parcel reappeared we called hello fresh apologised and the credit was removed very quickly. Our food was still cold and it had been missing for about 8 hours.I called to report the parcel stolen then called back to say it had appeared the process was easy to deal with.03/02/2021No issues that meant we had to call the call centre for assistance.10/03/2021The box arrived and we unpacked the ingredients to find that in one of the bags had pots of mango chutney; that had exploded everywhere. We cancelled the subscription the same day mainly due to the call centre attitude.We called to speak to the call centre to leave feed back and was told it was not their fault if us or the delivery man had been too heavy handed with the box. Nothing was done to deal with the issue.17/03/2021Box was suppose to have been Cancelled but the money was taken for the box.After a Quick call the money was refunded. Eventually the twitter team sorted the previous issue and offered us a discount if we re activated our account and tried one more time. We agreed and reactivated our account with a 50% off discount applied on our next box skipping the 17th March.24/03/2021Payment was taken for the full cost of the box as our discount code was removed from the account. We had to call the centre to get the money refunded. After a bit of a verbal debate issue was sorted with a manager call back.Week later box arrived as a 2 box delivery and the larger of the two boxes had the paper bags looking a bit ripped and split open.We eventually got the half a box payment was refunded and a manager called back the next day apologised and offered us a 40% discount code off the cost of the next 2 boxes we ordered we said no thank you.Overall: Overall the meals are amazing. The portions are great but for me the killer to keeping this subscription is the call centres lack of interest in dealing with issues and communicating with the customer has been a major down fall for us and we have cancelled our subscription. We have tried the service 3-4 times now which in my opinion is a fair amount of time to try a product before cancelling it. While we enjoy the meals I just wish issues were sorted quicker and were easier to make. There is only so many times you should have to say your parcel is missing or ingredients are missing. This is the second time we’ve tried the service and to be fair the only reason we stopped the first time was because we went through a soup phase and was not very well. On the plus side the best before dates on the tin and carton ingredients is really long so there is no rush to eat the ingredients are between 6 months and 2 years. TikTok Unboxing:If you would like to watch the TikTok video go to the video below or follow me on TikTok to be alerted to the new content when it goes live. This months unboxing is a two part series as it needed so much time to film enjoy. Closing the Subscription:The Hello Fresh subscription is a rolling subscription that you can cancel at any time the week before your next delivery. The skip function is very useful and more easier to find than the complete cancel subscription box button. I’ve found closing the subscription a bit awkward to cancel the subscription you have to go through various different screens with different options and buttons. What is HelloFresh serving size?Hello Fresh Pricing
Each box comes with 3 meals that serve 2 people. You are also able to order 2 meals that serve 4 people.
How much rice do I need for 4 people?How much rice do I need for 4 adults? As a side dish for 4 people, you will need 2 cups of cooked rice, which is roughly 3/4 cup of uncooked rice. As a main dish, you will need 4 cups of cooked rice, which is about 1 1/4 cups of uncooked rice.
What is a unit in HelloFresh?Each unit is one tbsp for the beef, but it is a concentrate and not just regular stock. Here I have a picture of the vegetable concentrate package measured out in a tbsp and it is a little shy of one tbsp.
How do I make 100g of rice?Simply add double the volume of water to rice (so if you have 100g/4oz rice, add 200ml/8floz water). Bring to the boil with a pinch of salt, then turn down to a very gentle simmer and cover.
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How much rice is in a HelloFresh packet?
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