How do I transfer files from WD My Cloud to USB?

How do I transfer files from WD My Cloud to USB?

Can i use the built-in USB port to access the files writeen in the HD Faster, or the access is only throught network connection ?

asked on December 27, 2013

Showing 1-10 of 16 answers

The previous answers are wrong. The USB port is for adding additional hard drives only. You can only access the files through the Ethernet connection.

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NO, from the manufacturer: "My Cloud storage devices, as well as other WD NAS devices, cannot be connected to a computer using the built in USB ports."
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=1544

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NO, you cannot connect the "My Cloud" external drives to your computer with USB port access. I had to return TWO of these I had bought for me and my wife due to this STUPID design. The USB port is only to attach another drive like a flash drive or camera internal memory, to PIGGY BACK. If you attach the USB cable to… see more NO, you cannot connect the "My Cloud" external drives to your computer with USB port access. I had to return TWO of these I had bought for me and my wife due to this STUPID design. The USB port is only to attach another drive like a flash drive or camera internal memory, to PIGGY BACK. If you attach the USB cable to your computer, it will NOT be recognized by your computer as a hard drive.
The ONLY way to connect to your computer is via your wi-fi router/switch ethernet connection. You can only see the external hard drive as another device on the network, NEVER physically connected via USB cable to the computer you wish to back up.
I bought two of these and could never see them on my network for my computers. Ironically, my smart TV could see them on the network, but neither of my computers could see them. Boxed them back up, and went to local store and bought two REAL 2TB external hard drives to connect via USB cable.
The person below me said he was able to connect via ethernet cable to his computer, but that also did not work for me. Wasn't worth the hassle to figure out how, when there are plenty of other external USB hard drives that don't have idiotic restrictions. It's nice to have "cloud" (network) feature in addition to basic USB connection, but the USB (physical) connection should also be available. see less
NO, you cannot connect the "My Cloud" external drives to your computer with USB port access. I had to return TWO of these I had bought for me and my wife due to this STUPID design. The USB port is only to attach another drive like a flash drive or camera internal memory, to PIGGY BACK. If you attach the USB cable to your computer, it will NOT be recognized by your computer as a hard drive.
The ONLY way to connect to your computer is via your wi-fi router/switch ethernet connection. You can only see the external hard drive as another device on the network, NEVER physically connected via USB cable to the computer you wish to back up.
I bought two of these and could never see them on my network for my computers. Ironically, my smart TV could see them on the network, but neither of my computers could see them. Boxed them back up, and went to local store and bought two REAL 2TB external hard drives to connect via USB cable.
The person below me said he was able to connect via ethernet cable to his computer, but that also did not work for me. Wasn't worth the hassle to figure out how, when there are plenty of other external USB hard drives that don't have idiotic restrictions. It's nice to have "cloud" (network) feature in addition to basic USB connection, but the USB (physical) connection should also be available.

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Eh. The files can be accessed if you have Linux.

Access is only through the network.

To summarize all the debate below: you CAN connect the My Cloud directly to your computer via Ethernet ONLY. You CANNOT use the USB port; the My Cloud is an intelligent network device, not a dumb* USB drive. As an intelligent network device, it can support additional drives of its own.
* that's an IT term, not an i… see more
To summarize all the debate below: you CAN connect the My Cloud directly to your computer via Ethernet ONLY. You CANNOT use the USB port; the My Cloud is an intelligent network device, not a dumb* USB drive. As an intelligent network device, it can support additional drives of its own.
* that's an IT term, not an insult... is the device capable of identifying itself and responding to network commands from a variety of sources ('intelligent'), or does it have to be hosted by a PC or something ('dumb'). A My Cloud is seen as its own independent device on the network, just like your laptop/PC, tablets/smartphones, set top boxes, video consoles, etc. see less
To summarize all the debate below: you CAN connect the My Cloud directly to your computer via Ethernet ONLY. You CANNOT use the USB port; the My Cloud is an intelligent network device, not a dumb* USB drive. As an intelligent network device, it can support additional drives of its own.
* that's an IT term, not an insult... is the device capable of identifying itself and responding to network commands from a variety of sources ('intelligent'), or does it have to be hosted by a PC or something ('dumb'). A My Cloud is seen as its own independent device on the network, just like your laptop/PC, tablets/smartphones, set top boxes, video consoles, etc.

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Okay, read the manual... You can connect up seven(7) USB devices (via a hub) to this drive - Making those devices NAS accessible.
i.e. USB flash drives, cameras, and/or an external hard drive (what size, I do not know)
I want to thank everyone for their reviews. There are quite helpful!

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Okay, read the manual... You can connect up seven(7) USB devices (via a hub) to this drive - Making those devices NAS accessible.
i.e. USB flash drives, cameras, and/or an external hard drive (what size, I do not know)
I want to thank everyone for their reviews. There are quite helpful!

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I have used a LAN(ethernet) cable from the WD MY Cloud to my laptop LAN port or my Roku3 LAN port with no problems.
I can see my video, foto and music files on my Roku and I can read and write files from my laptop!
At fisrt I always used it trough my router wired or wireless but now can use it direct connect via LAN cable!

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Can anyone recommend a NAS that does allow USB port connection to a computer or AV receiver? I want a NAS that connects directly to my AV receiver for audiophile purposes.

How do I get files off my WD My Cloud?

How to recover data from WD My Cloud Home.
Remove the drives from your WD My Cloud Home. ... .
Connect the removed drive(s) to the computer. ... .
Install UFS Explorer Professional Recovery on the computer and launch the program. ... .
Find the WD My Cloud partition holding your data..

Can I connect WD My Cloud with USB?

USB 2.0 port Connects to a USB hard drive for additional storage. This port is only available on 4-bay My Cloud devices. USB 3.0 port Connects to a USB hard drive for additional storage.

How do I connect my old WD My Cloud directly to my computer?

Connect the My Cloud to your computer's networking port. Power on the My Cloud. After a short period of time the front LED will blink white (or similar color) indicating no network connection. Open up your computer's file manager (Windows Explorer/Mac Finder) and see if the computer will find and access the My Cloud.