Zip code doesnt match credit card

Invalid zip code error is displayed when attempting to process a payment from your customer with a billing address outside the U.S. They may have a ZIP code (or Province code) that includes characters that do not meet the U.S. 5 digit standard.

In most cases, card issuing entities inform their cardholders on how credit card transactions work in the United States, including invalid zip code error.

For transactions that have problems due to invalid zip code, your customer (the cardholder) needs to contact the card issuing bank to determine if there are options for using their international card with U.S. based businesses that require a 5-digit numeric zip code. It is their responsibility to provide such information when processing an international card.

Do not enter any information other than what was provided by the cardholder. This is a violation of the Card Processing Rules and Regulation and a valid reason for dispute against you (the Merchant), since the zip code is inaccurate and you made changes to the original transaction data.

Trying to shop online and during payment what you saw is zip code does not match billing address, definitely you won’t be able to make the payment.

If it is your first time of seeing this type of payment error you will try to understand why such is happening but by mere looking at the statement you will understand why such is happening.

Nevertheless, zip code does not match billing address means the zip code you enter in the billing section didn’t match the zip code on your debit card or credit card.

Most online stores or payment gateway do require the billing address to match the zip code and there are reasons for such and which I’ve explained below.

Contents show

1 Reason for zip code does not match billing address

1.1 The zip code and the means of payment didn’t match

2 Does billing address have to match card address?

3 How do I know my billing address?

4 Does billing address matter for online shopping?

5 Does my billing address have to be where I live?

5.1 Can I enter a different billing address?

Reason for zip code does not match billing address

Whenever you see zip code does not match billing address while trying to make a payment, you shouldn’t think it is a error causes by your card, card provider, bank or the website itself but rather the problem is caused by you.

Below is the major reason for zip code does not match billing address while trying to make a payment online.

The zip code and the means of payment didn’t match

The zip code and the means of payment didn’t match is the major reason why you are seeing zip code does not match billing address while trying to make a payment online. This is usually the case when using a debit card or a credit card to make payment online.

If you are using a debit card or a credit card to make a payment online, the zip code you entered when requesting for your debit or credit card should be the same zip code for your billing address.

So what you have to do is to try remember the address you filled while requesting for your debit card or credit card. Definitely you can should know the address cause it can be your home address or office address unless you are not the owner of the card.

For example, if the address states Plot 760 off zenith road, you should look for the zip code of that very street or area. Getting the zip code isn’t a big deal as you only need to type the street name on google along with zip code.

For example, zip code for zenith road Vernon. You will definitely see the zip code on google, and what next is to copy and save the zip code for a feature use.

Now go back to the billing address and enter the zip code. Definitely this time you should be able to make the payment and if you happen to see zip code does not match billing address once again, then you have entered the wrong zip code.

THE BEST SOLUTION

Entering the wrong zip code for your billing address might make your account get locked by the payment gateway, the website itself or the online store. So if you can’t seem to remember your debit or credit zip code, this is how to go about it.

Walk into into the bank or contact your account officer or the bank customer service representative and request that you want to retrieve your debit card or credit card zip code. 

It only require the bank or the card issuer to verify that you are the owner of the card and this only requires giving them your ID. Afterward the bank has verified and confirmed you as the owner of the Saud debit card, they will retrieve the zip code and give it to you.

Do not expect the debit card or credit card to have the zip code printed on it.

No way that is possible. No financial institution be it bank or non bank will print out the zip code on its customers debit card or credit card.

The reason for this is to add more security to the card cause with the zip code a third party can easily use the debit card or credit card to make a payment online.

So if you have forgotten your address zip code or doesn’t know it at all, what you have to do is to contact your bank or card issuer and request to know the zip code for the card.

Once you are verified as the owner, definitely they will give you the zip code.

Again once you entered the correct zip code you can now make the payment and will never see zip code does not match billing address.

Does billing address have to match card address?

Yes, the billing address have to match the card address else payment will never go through and instead the payer will continue to see zip code does not match billing address until the right zip code is entered for the billing address.

The question will be why should billing address match with the zip code entered for the billing address?

The main reason for this is to prevent fraud because any third party can steal a credit card or debit card and use it for payment especially if the third party happens to know the pin code of the card.

In order to add extra security to the debit card or credit card used for payment, the payer must enter the zip code of the card.

Once a wrong zip code is entered in the billing address, what will pop up on the screen will be zip code does not match billing address. No matter how hard you try to make the payment go through it won’t until you enter the correct zip code for the billing address.

As long as you are the owner of the card, there’s absolutely nothing to worry cause you should know the billing zip code of your debit card oor credit card. 

Only if the card does not belong to you should you be looking for the means to get the zip code of the debit card or credit card.

Once again, the best way to retrieve a debit card or credit card zip code is to contact your bank or card issuer and request for the zip code. Remember, they must verify you to be the owner of the card before giving you the zip code.

How do I know my billing address?

To know your billing address, try to remember the very address you entered while requesting for your debit card or credit card. The address you entered for your credit card or debit card is your billing address.

If you happen to make payment directly from your bank account, then the address you entered on your bank account will be your billing address.

When you see billing address, kindly know that it is the address of the means of making a payment which can be your debit card, credit card or direct from your bank account.

Mostly it will be your home address or office address depending on what you entered while filling the form.

Does billing address matter for online shopping?

Yes of course, billing address do matter for online shopping cause the means of making payment online will be through a debit card, credit card and bank account.

If the billing address doesn’t match with the address for these means of payment, it won’t go through and instead what you will see on your screen will be zip code does not match billing address.

As long as you are making payment online, kindly note that billing address matters so much. You shouldn’t be bothered about this unless the debit card or credit card does not belong to you.

Does my billing address have to be where I live?

It is not a must that billing address should be where a person lives as office address can also be a billing address instead of the home address. But you should know that while talking about billing address, it is address on your credit card, debit card or bank account.

If you happen to enter a different billing address or zip code during payment online, it won’t go through and instead you will see zip code does not match billing address.

Can I enter a different billing address?

You can’t enter a different address that doesn’t tally with the address on your credit card, debit card or bank account as long as you are using any of these for your meabd of making payment online.

More especially the zip code matters a lot as it is used to prevent fraudulent activity or a third party using another person’s card for payment.

Why is it saying my zip code does not match?

What happens if billing address does not match credit card?

Why does my zip code show a different city?