Why isnt my Apple Watch communicating with my Mac?

Question:

Question: Your Mac was unable to communicate with your Apple Watch.

When I installed WatchOS 7 on my Series 4, I had terrible problems with the battery life. Usually when I put my watch on the charger at night, I would have about 50% battery left. After the update, my watch would last maybe 8-10 hours and then I'd start getting the 10% battery warnings. One of the solutions I found online was to unpair my watch from my iPhone and then pair it again. Doing this appears to have fixed the battery drain problem, but now I can not turn on the option to unlock my MacBook Pro with my watch.

To enable unlock with my watch I go to System Preferences -> Security & Privacy and tick the "Use your Apple Watch to unlock apps and your Mac." Sometimes I get prompted for my password to unlock my disk and sometimes I don't. In either case, "Turning on..." with a spinning icon is displayed for a few seconds, and then I get an error message from the subject of this post. It also says to "Make sure your Apple Watch is unlocked and on wrist, and your iPhone is unlocked."

This was working before I unpaired and re-paired my watch. I have tried all of the suggestions that searching for this error message brings up, including restarting everything, making sure everything is on the same WiFi network, disabling/enabling handoff, restarting bluetooth, disabling/enabling auto-unlock of watch from phone, logging my MacBook out of iCloud and back in again, etc. Nothing seems to help me get this option enabled again.

I would really like to get this option turned back on again. Any other suggestions?

MacBook Pro 15″, macOS 10.15

Posted on Sep 21, 2020 6:59 AM

Answer:

Answer:

This isn’t my solution but was posted in another thread by stoska992, but it worked for me!

I've finally fixed it! I found a bunch of errors related to "AutoUnlock" in the Console that was hinting to me that there was some invalid state on my Mac with keys and plists not being reset properly. 

Steps (follow at your own discretion)

  1. Open "Keychain Access"
  2. In "View", enable "Show Invisible Items"
  3. Search for "Auto Unlock"
  4. You should see a whole bunch of application passwords for "Auto Unlock: XXXX's ..."
  5. Select all records and delete (this will reset/disable auto unlock on other Macs if you use multiple Macs)
  6. Whilst still in "Keychain Access", search for "AutoUnlock" (no space)
  7. There should be 4 entries for "tlk" "tlk-nonsync" "classA" "classC"
  8. Select 4 records and delete (don't worry if they re-appear, the system repairs this automatically)
  9. Open "Finder" and navigate to "~/Library/Sharing/AutoUnlock"
  10. There should be two files "ltk.plist" and "pairing-records.plist"
  11. Delete both files
  12. Open "System Preferences" and try enabling auto unlock. You may need to enable it twice, the first attempt will fail.

Posted on Sep 25, 2020 9:07 PM

Greetings! I have been facing Mac's issues as I am constantly receiving the message, "Your Mac was unable to communicate with your Apple Watch" I noticed this problem after upgrading my Apple Watch and Mac. Is anyone else facing it as well? Also, how I can resolve this issue as I am unable to unlock Mac with Apple Watch. Any help would be appreciated!

If your Mac can’t communicate with Apple Watch, there can be many reasons for it. However, it’s not a complex error and can be resolved easily by following a few simple techniques. In this article, we will help you to solve this issue without wasting any time.

Part 1. Why Can't My Mac Communicate with Apple Watch?

The Apple Watch contains a nifty feature that helps you to unlock your device with just one click. However, it can be an irksome process as well when it suddenly stops communicating with Mac. And there can be many reasons for it, such as:

  • Your device (Mac) is not compatible.
  • You haven’t upgraded your Apple Watch.
  • Your Apple Watch and Mac are logged in using different IDs.

These are the common issues that can be the reason for this error. However, there can be other reasons as well. But don't worry, we will help you to solve this issue ASAP.

Part 2. To-do List Before Fixing “Your Mac was Unable to Communicate with Your Apple Watch”

If you are getting this message, "Your Mac was unable to communicate with your Apple Watch," then it's time to solve it before it's too late. Here are some things that you have to cross-check before you troubleshoot the problem.

Part 3. How to Troubleshoot 'Your Mac was Unable to Communicate with Your Apple Watch”

Now, let’s discuss how you can resolve Mac and Apple Watch communication issues. We have mentioned some incredible and simple ways that you can try to solve this problem in no time. Let’s try them one by one to see which method will work for you.

Way 1. Restart Your Mac

If you see the error several times, try the simplest technique first, which is restarting your device. If your Mac was unable to communicate, then it could be possible that it can’t detect the Apple Watch. Hence, select the Apple Key and choose the “Restart” option. Once your Mac restarts, try connecting it again with Apple Watch.

Way 2. Disable iPhone Unlock Apple Watch

Why is my Mac unable to communicate with Apple Watch? It could be due to the iPhone unlock feature. To solve it, all you have to do is go to your Watch app from your iPhone. Then, search for the Passcode option and turn off the Unlock with iPhone option. That will solve your problem!

your mac was unable to communicate with your apple watch

Way 3. Update watchOS to the Latest Version

Checking your software updates is the crucial step if you want to resolve Apple Watch issues. If you are by chance using the old version, it’s possible that you can't connect with Mac. Follow the steps below to update watchOS.

  • Launch the program on your phone.
  • Then, search for the "My Watch" tab.
  • Look for the “Software Update” option.
  • In case any update is available, install it.

    mac unable to communicate with apple watch

Way 4. Disable and Re-enable Handoff

Disabling and re-enabling the Handoff option will help to remove this error. However, make sure to follow the steps correctly if you want to fix this problem fast. Let's see how you can disable the Handoff option.

  • First, open your iPhone and search for Settings.
  • Then select the “General” option and look for Handoff.
  • Now, turn it off and wait for a few seconds.
  • After a while, again enable it from the Apple Watch App option.

    mac unable to communicate with apple watch

Note: Don’t forget to check the Handoff option on your Mac. You can check this option from System Preferences.

Way 5. Sign Out of iCloud and in Again

If you cannot connect your Apple Watch with Mac, it might be an issue with your iCloud account. We have also mentioned above that it's essential that you are logged in with the same account on Mac and iPhone.

Here are the steps that you can follow to sign out of iCloud.

  • Go to the System Preferences option and select “Apple ID.”
  • You will see the Sign Out option, so select it.
  • Wait for a while and Sign in again using your Apple ID and Password.

Way 6. Disable FileVault

The 6th way you can try is disabling FileVault as it’s a simple technique and will work easily. Let’s see how you can do it.

  • Search for System Preferences on Mac and select “Security & Privacy.”
  • You will see an option “FileVault” choose it and turn it off.

    mac unable to communicate with apple watch
  • Now again, try connecting Mac and Apple Watch.

Way 7. Disable and Enable Keychain on iPhone

Is your Mac unable to communicate with your Apple Watch? Then, disabling the keychain option will work for you. Here is what you have to do to complete this process.

  • Go to your device Settings > Apple ID and scroll down a bit.
  • Tap the option and turn off the iCloud keychain. Wait for a few seconds before turning it on.
  • You will be asked to turn Safari AutoFill off. If you want to turn Safari Autofill off for passwords, you can easily do it by choosing the keep on iPhone option.

    your mac was unable to communicate with apple watch

If this method didn’t work for you, try deleting Plist files from Mac as mentioned below.

Way 8. Delete Plist Files and Restart Mac

Deleting Plist Files can resolve your application issues. Besides that, many users reported that deleting these files helped them resolve the “Mac was unable to communicate with your Apple Watch” issue.

Here’s how to do this method:

  • From the System Preferences, turn off the Bluetooth Radio.
  • Now, launch the Finder Application and select the “GO” option. Make sure to hold the “Option” key.
  • In the third step, you have to select the Library and search for preferences. After that, find the particular file ‘com.apple.bluetooth.plist’ and delete it.
  • Turn on the Bluetooth again and check if the issue has been resolved. If the issue has been solved, you are good to go; otherwise, you need to repair your Apple Watch. Furthermore, your data has been deleted while trying all these methods; we have a solution for that as well. Read below to find out how to recover deleted or missing data.

You May Interested: How to Turn Off Find My iPhone from Mac without Password?

Are you worried about how to turn off find my without password on Mac? Don’t panic, because we have a comprehensive solution for you. We are talking about the Tenorshare 4MeKey - Best Tool to Turn Off FMI, which allows you to disable find My iPhone without password by following a few simple steps. It’s 100% secure and has a high success rate. Plus, the good news is that it supports macOS Big Sur without causing any issues. Below are the steps that you can follow to use this application.

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A Video Tutorial: How to Turn Off Find My iPhone/iPad with 4MeKey

When you download the software, you can follow the procedures below to start using it.

  • Launch Tenorshare 4MeKey on your Mac, and kindly choose the “Turn Off Find My iPhone” option.

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  • Add then accpet the risk warning by the program. Kindly use a USB to create a connection between your device and Mac.

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  • After your device is connected successfully, the program starts to jailbreak your device.

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  • Now, you gotta “Confirm Device Information” and click on the “Start” button to completely turn off the find my iPhone feature.

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  • The next step is to iniate turning off find My iPhone. You can see how much does it proceed.

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  • At this point, your Find My iPhone should have been successfully turned off. Check if your Find My iPhone is ON or OFF. If your status is OFF, click “Confirm”. If not, kindly repeat the above steps.

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  • Just copy the serial number of the device and place it in the form field to check if your Find My iPhone is ON or OFF. And finally, your iPhone will be factory reset.

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Conclusion

By any chance, your Mac was unable to communicate with Apple Watch, then you can try the steps mentioned below. We are sure they will work for you. Also, if you have lost your important files, then you can recover them using Tenorshare 4MeKey.

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Why won't my watch connect to my Mac?

Make sure the Mac has Wi-Fi and Bluetooth on. Auto Unlock requires both Wi-Fi and Bluetooth are turned on. If it's not working, make sure they're both on. Check the menu bar in the top right corner, click each icon, and ensure they're enabled.

Why won't my Apple Watch open my Mac?

If you're having difficulty getting Auto Unlock to work, try these solutions: In Security & Privacy preferences, deselect ”Use your Apple Watch to unlock apps and your Mac,” then restart your Mac and turn this setting back on. Make sure that your Mac isn't using Internet sharing or screen sharing.

Why isn't my Apple Watch not syncing?

Re-pair Apple Watch if it's not syncing with iPhone Unpairing and then reconnecting the Apple Watch with the iPhone can often fix syncing issues. This will delete the data and settings on the Apple Watch, so we'll need to back it up before doing a re-sync. To unpair your Apple Watch, go to the Watch App on your iPhone.

How does Apple Watch communicate with MacBook?

Here's how to set up this feature:.
Ensure Bluetooth is enabled on both devices via the Control Center..
Select the Apple icon to choose “System Preferences.”.
Locate and select “Security & Privacy.”.
At the bottom, you'll see “Use your Apple Watch to unlock apps and your Mac.” Be sure this box is checked..