Why cant I delete my DoorDash account?

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The upside to considering the deletion of your DoorDash account is that the process isn’t complex.

In a few minutes, you can get rid of your DoorDash account.

However, the answer to how to completely delete DoorDash accounts, including information and data, isn’t a straightforward one.

For instance, whether with an iPhone (iOS) or Android phone, you can’t delete a DoorDash account via the mobile app.

It’s only possible through a web browser.

Here, we’ll provide a step-by-step to getting rid of your food delivery account.

But first, why would you need to delete a DoorDash account?

Are you a driver looking to part ways with DoorDash? Learn how to quit DoorDash and move on from the platform forever.

Table Of Contents

• Reasons to Delete a DoorDash Account
• How to Delete DoorDash Account (On Your Own)
• How to Cancel DoorDash Account (With Customer Support’s Help)
• Final Thoughts

Reasons to Delete a DoorDash Account

Deleting your DoorDash account may suddenly become a necessity for many reasons.

A new favorite food delivery service might mean you no longer need the DoorDash app.

Or maybe you want to unsubscribe or delete your DoorDash account due to a personal decision to cook more and order food less.

Or perhaps, you have a personal issue with your DoorDash experience.

In 2020, DoorDash accounted for 45% of all third-party food delivery orders. For primary rivals, that number is 28%.

However, these staggering numbers do not make the company perfect.

The top reasons to delete a DoorDash account include:

Disappointment from Dasher

“Dasher” is the unofficial name for food delivery guys that work with DoorDash.

• Sometimes, DoorDash may pair you with a dasher who arrives late.
• Or maybe an application glitch led to late food delivery.

Issues due to previous bad experiences can make you want to delete a DoorDash account.

Wrong Account Registration

When you open the DoorDash application, you’ll see an option to create an account.

Creating an account will bring up a prompt asking whether you want to be a dasher (DoorDash rider) or a customer.

If you choose the wrong option, deleting your DoorDash account will become necessary.

Important Data

In May 2019, DoorDash experienced a security breach that led to data loss.

Lost personal data included credit card details and personal information.

In response, some consumers removed their credit card details from DoorDash.

The recent security breach may be a good reason to delete your DoorDash account.

Customer Tips

In July 2019, DoorDash was under fire on social media for its tipping rule.

Heavyweight publications like the New York Times and The Verge criticized DoorDash’s tipping system.

If a customer gives a DoorDash driver a tip, the driver won’t receive the tip immediately.

Instead, it goes first to DoorDash. The worst part is that DoorDash doesn’t separate tips from base payments to its riders.

The tipping culture led to massive account deletion and deactivation. There were even rumblings of a court case.

DoorDash did change its tipping policy, but a lack of faith in the company may be why you need to learn how to delete your account.

How to Delete DoorDash Account (On Your Own)

To delete a DoorDash account without contacting customer support, simply follow these steps:

1. Visit DoorDash on Your Web Browser

The first step is to visit DoorDash’s website.

Clicking the link in the previous sentence will take you to the food delivery service’s home page, where you’ll see some on-screen instructions.

2. Login to Your Account

To delete your account on DoorDash, you have to log in to it.

On the home screen, click on the “log in” button.

Then, fill in the appropriate details to sign in to your DoorDash account.

3. Visit the Menu Icon

Logging into your DoorDash account will take you to a dashboard.

The menu button is in the top left corner of the dashboard.

Clicking the menu button allows you to access the account settings and management tab.

4. Click “Account”

After clicking the DoorDash menu, you’ll see options like settings, help, and account.

Click the account icon.

Clicking the button will take you to a page with all your account information.

5. Choose the Manage Your Account Icon

The “manage account” subcategory on the account information page holds the option to delete your DoorDash account.

You also have the chance to secure your account details before deleting your account.

You can download your DoorDash Account history, which will include information about your previous transactions.

For security, it may be necessary to download your transaction data before deleting your account.

6. Delete the DoorDash Account

Click on the delete button, and expect a verification code via phone or email.

Type in the verification code and click on the “continue” button.

Then, click the delete account icon again to confirm the deletion.

How to Cancel DoorDash Account (With Customer Support’s Help)

Using customer support to delete a DoorDash account is impossible.

But, you can deactivate your DoorDash account with the input of a customer service agent.

By deactivating your Dashpass subscription, you can reactivate it if there’s ever a need.

Compared to deleting your account, deactivating your DoorDash account takes more time, and in our opinion, is more stressful.

Here’s the procedure to follow:

1. Visit the Help Page on DoorDash.com

The help page is the only way to submit a DoorDash account deactivation request.

You can contact DoorDash customer service via this link or by typing “https://help.doordash.com” into your browser.

2. Fill and Submit the Necessary Details

There’s some information for you to fill before you can submit a deactivation request.

You’ll have to fill in your full name, email, phone number, among others.

There’s also a description tab on the DoorDash customer support page.

Under the description tab, you’ll express the need to deactivate your DoorDash account.

After making sure the info is correct, submit the deactivation request.

Then, wait for feedback from the customer support team.

Final Thoughts

For now, it’s impossible to delete your DoorDash account on the iOS or Android food delivery app.

You can remove credit card details, end subscription, and change payment methods via the mobile application.

How to delete your DoorDash account becomes straightforward on their official website.

Above, we’ve outlined simple steps to delete any account you own with the food delivery service.

You can choose to do it without any help (customer support). Or, you can trigger account cancellation by sending a deactivation request to customer support.

Good luck!

For more tips and hacks peculiar to the food delivery industry, look through our blog’s delivery content.

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