Last Update date : Aug 26. 2022 Show
Out and about you may not be able to access Wi-Fi networks on your Samsung phone or tablet. Fortunately, most telco providers allow you to access the internet using Mobile Network connections. You're best to speak to your telco provider directly about using Mobile Networks for internet connectivity, but this page will help you figure out how to use and activate Mobile Data on your Samsung device. There are two ways to activate the Mobile Data; select from one of the dropdowns below to get started. Please Note: This guide is designed for Australian variant devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. If the Mobile Data option is greyed out, and you're sure the account attached to the SIM is fine, see the page on Reset APN Settings for information on resolving Mobile Data connectivity issues. Please also ensure you haven't activated the Flight Mode setting on your Galaxy device. If your Mobile Data has stopped working all of a sudden but your mobile network account is fine, check the information on Mobile Data Limits on Samsung Devices for help increasing the Mobile Data limit. Note: Your mobile device can connect to the Internet via a valid Wi-Fi connection or using Mobile data. Mobile data services may incur additional charges. It is recommended to contact your network service provider to ensure how much data usage is available. Enable Mobile Data from the Notification Panel: Click to Expand Note: Screenshots were captured from a Galaxy S10 operating on Android OS Version 9.0 (Pie), settings and steps may vary depending on your Galaxy device and Android OS Version. 1 Swipe down from the top of the screen to bring down the Notification panel. 2 Tap on Mobile Data to enable or disable this setting  Enable Mobile Data from the Settings app: Click to Expand Note: Screenshots were captured from a Galaxy S10 operating on Android OS Version 9.0 (Pie), settings and steps may vary depending on your Galaxy device and Android OS Version. 1 Head into your Settings > Connections 2 Select Data usage 3 Toggle on Mobile Data If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.
We would love to know your feedback to help us improve. Please click submit to tell us what you think. Thank you for your feedback!Samsung Online StoreShop online for the latest Samsung smartphones, tablets, wearables and accessories. Join Members CommunityRun device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away Warranty InformationRead the Terms & Conditions of your Samsung Warranty and Australian Consumer Law. Apps & Services Customer SupportSamsung Pay : 1300 362 603 View more
Why is my Samsung phone not connecting to mobile data?Restart your device.
Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.
How do I get my mobile data to work on my Samsung?Enable Mobile Data on a Samsung Device. 1 Head into your Settings > Connections.. 2 Select Data usage.. 3 Toggle on Mobile Data.. How do I get my mobile data to work again?How to Fix No Data Connection Errors. Restart your smartphone. ... . Turn off your mobile device. ... . Turn off Airplane Mode. ... . Disable Wi-Fi. ... . Disable Bluetooth. ... . Check your network provider. ... . Turn on your mobile data. ... . Install the latest system update.. Why did my mobile data just stop working?Restart your device
Aside from toggling on/off Airplane mode, restarting mobile devices has been a one-click solution to various problems. “My mobile data is on but not working” could be caused by a minor system glitch or an error from your mobile operator that can be fixed by rebooting your phone.
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What do I do if my mobile data is not working on my Samsung?
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