This troubleshooting guide will take you through a number of possible causes We found 2 possible causes: Start guide Email this guide Email this guideRequired information * Recipient email * Enter the text above:
Device GuidesBuy now Search in Samsung Galaxy S21 Ultra 5GI can't listen to my voice messagesThis troubleshooting guide will take you through a number of possible causes
Before you start this troubleshooting guide you need to check one important thing: Can you make a voice call? It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you'll most likely also be able to check your voicemail. Yes No Would you like information for your {device-name}? Step 1 of 8 Find "Call forwarding" Press the phone icon. Step 2 of 8 Find "Call forwarding" Press the menu icon. Step 3 of 8 Find "Call forwarding" Press Settings. Step 4 of 8 Find "Call forwarding" Press Supplementary services. Step 5 of 8 Find "Call forwarding" Press Call forwarding. Step 6 of 8 Divert calls to voicemail Press the required divert type. Step 7 of 8 Divert calls to voicemail Key in +61414121121 and press Enable. Step 8 of 8 Return to the home screen Press the Home key to return to the home screen. 1 Find "Call forwarding"Press Supplementary services. 2 Divert calls to voicemailPress the required divert type. Key in +61414121121 and press Enable. 3 Return to the home screenPress the Home key to return to the home screen. Why am I not getting voicemails on my Galaxy S21?I can't receive voice messages on my Samsung Galaxy S21 5G Android 11.0. To receive voice messages, you need to divert calls you can't answer to your voicemail. Solution: Divert calls to your voicemail. Press the phone icon.
Why is my Samsung voicemail not working?Update Your Carrier's Voicemail App
If a carrier-issued app isn't working, you may need to check for updates. App updates often come with new features or bug fixes that can help resolve common issues. If your voicemail app breaks, this may be the result of an issue that your carrier has since resolved.
Why is my Phone not allowing voicemails?Make Sure Call Forwarding Is Off
While disabled by default, sometimes it can accidentally get enabled if you're playing around with the settings. If it's enabled, this is why you aren't receiving voicemails. To disable it, head to Settings > Phone > Call Forwarding and tap Disable.
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