Samsung galaxy s21 voicemail not working

I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Samsung galaxy s21 voicemail not working

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We found 2 possible causes:

  1. Your voicemail hasn't been activated
  2. Incoming calls aren't diverted to your voicemail

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Samsung galaxy s21 voicemail not working

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I can't listen to my voice messages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Samsung galaxy s21 voicemail not working

  • !
  • 1
  • 2
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Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you'll most likely also be able to check your voicemail.

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Samsung galaxy s21 voicemail not working

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Samsung galaxy s21 voicemail not working

Step 1 of 8

Find "Call forwarding"

Press the phone icon.

Samsung galaxy s21 voicemail not working

Step 2 of 8

Find "Call forwarding"

Press the menu icon.

Samsung galaxy s21 voicemail not working

Step 3 of 8

Find "Call forwarding"

Press Settings.

Samsung galaxy s21 voicemail not working

Step 4 of 8

Find "Call forwarding"

Press Supplementary services.

Samsung galaxy s21 voicemail not working

Step 5 of 8

Find "Call forwarding"

Press Call forwarding.

Samsung galaxy s21 voicemail not working

Step 6 of 8

Divert calls to voicemail

Press the required divert type.

Samsung galaxy s21 voicemail not working

Step 7 of 8

Divert calls to voicemail

Key in +61414121121 and press Enable.

Samsung galaxy s21 voicemail not working

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Samsung galaxy s21 voicemail not working

Samsung galaxy s21 voicemail not working

Samsung galaxy s21 voicemail not working

Press Supplementary services.

Samsung galaxy s21 voicemail not working

Samsung galaxy s21 voicemail not working

2 Divert calls to voicemail

Press the required divert type.

Samsung galaxy s21 voicemail not working

Key in +61414121121 and press Enable.

Samsung galaxy s21 voicemail not working

3 Return to the home screen

Press the Home key to return to the home screen.

Samsung galaxy s21 voicemail not working

Why am I not getting voicemails on my Galaxy S21?

I can't receive voice messages on my Samsung Galaxy S21 5G Android 11.0. To receive voice messages, you need to divert calls you can't answer to your voicemail. Solution: Divert calls to your voicemail. Press the phone icon.

Why is my Samsung voicemail not working?

Update Your Carrier's Voicemail App If a carrier-issued app isn't working, you may need to check for updates. App updates often come with new features or bug fixes that can help resolve common issues. If your voicemail app breaks, this may be the result of an issue that your carrier has since resolved.

Why is my Phone not allowing voicemails?

Make Sure Call Forwarding Is Off While disabled by default, sometimes it can accidentally get enabled if you're playing around with the settings. If it's enabled, this is why you aren't receiving voicemails. To disable it, head to Settings > Phone > Call Forwarding and tap Disable.