Samsung 2 step verification lost phone number

Hi. My account got blocked, and it asked me to reset my password. I can do that successfully because I can send the code to one of 2 numbers, or my email address.

Then when I try and log in, it only gives me the option of one number to send the verification code to. And that number no longer exist. If I can only get it to send the code to my email or current number (which is loaded on my account already).  But it seems I cant. I tried creating a different account with another email, but it wont work on my phone because its already registered with the current account.

I cant see any way around this. I can't even wipe and reset my phone because I need to log into samsung first. This is the worse 2 factor authentication design I have ever seen. How do I get back into my account if I cant change the wrong number they send the coed to?????

This is same as Apple too. But Apple has a different way, account can add 2nd trust numbers for 2FA. If you did not set 2nd trust number, will end up in the same scenario.

So Samsung account backup code kind of like 2nd trust phone numbers. But 2nd trust phone numbers can be removed too if someone can login to that account. Therefore, backup code is better, at least people cannot get rid of it. But the problem is...how many users will keep their codes and do they remember where they put 😅 Very good topic to remind me...where is my code?? 🤔

Actually, I trusted my computer browser and tablet browser that do not require 2FA. Therefore, I do not have anything to worry. I still able to login to my account or request password change without 2FA at home computers. You could do that for your home devices to skip the 2FA.

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  1. Samsung 2 step verification lost phone number

    My samsung account has two step verification with old phone no. How can I change the phone no in my samsung account. I cant log in

    09-22-2019 10:22 AM

  2. Samsung 2 step verification lost phone number

    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank youhttps://forums.androidcentral.com/showthread.php?t=409154

    09-22-2019 01:09 PM

  3. Samsung 2 step verification lost phone number

  4. Samsung 2 step verification lost phone number

    Try http://www.samsung.com/us/support/ac...6201ef0a1c0e12 and ask them for help. If they want to, after verifying a few things with you, like your old phone number, they can reset the phone number. (Never leave 2 step verification to a phone number enabled when you're changing numbers. Or set it to your Google Voice number [create one if you don't have one - if you have a Google account, a GV number is free], then you can change the number it forwards to.)

    09-22-2019 03:16 PM

  5. Samsung 2 step verification lost phone number

    Going to throw this samsuung phone into the pond. I cannot access the samsung accouunt. when I go through 2 step verification process it demands an IMEI number and my phone's IMEI is NOT recognzed by samsung. So I cannot set up 2 step because samsung has an INCORRECT phone number for me on hand. There is no way to reach samsung and get help. F#C* I spent 1000s on samsun and they have ZERO ZERO way to get help.

    11-16-2021 12:28 PM

  6. Samsung 2 step verification lost phone number

    Originally Posted by JustNewListings.com

    Going to throw this samsuung phone into the pond. I cannot access the samsung accouunt. when I go through 2 step verification process it demands an IMEI number and my phone's IMEI is NOT recognzed by samsung. So I cannot set up 2 step because samsung has an INCORRECT phone number for me on hand. There is no way to reach samsung and get help. F#C* I spent 1000s on samsun and they have ZERO ZERO way to get help.

    Try to reach out to Samsung support

    11-16-2021 01:35 PM

  7. Samsung 2 step verification lost phone number

  8. Samsung 2 step verification lost phone number

    It asks for an imei and esn of a phone you had previously logged into your samsung account with. as a loyal samsung customer i trade in my phone every year. I never even set up the 2FA it was forced so I have no back up codes and all my emailed receipts show the esn and uicc id but no Imei's. I twill let me change the password but not the number it sends the sms to.... sucks

    Attached Thumbnails

    Samsung 2 step verification lost phone number
     

    02-10-2022 10:31 PM

  9. Samsung 2 step verification lost phone number

    Welcome to Android Central! Interesting. I guess it's a good idea for any Samsung user to make note of that information, in case it ever has to be used for this. It does say that you can use the IMEI and SN of any device that has ever signed in, so would you happen to have that info for other phones you might have used?

    02-12-2022 01:47 PM

  10. Samsung 2 step verification lost phone number

    I personally dont think i have to note IMEI numbers and serial number. I have the same issue and i just recently threw the box cos i lost that phone in december 26th. Now i cant even connect my samsung watch to another samsung device because its locked to my samsung account which i have no intention of doing cellnumber sim swap just to access samsung account. This is frastrating

    02-26-2022 10:06 PM

  11. Samsung 2 step verification lost phone number

    Originally Posted by Siyabonga Jali

    I personally dont think i have to note IMEI numbers and serial number. I have the same issue and i just recently threw the box cos i lost that phone in december 26th. Now i cant even connect my samsung watch to another samsung device because its locked to my samsung account which i have no intention of doing cellnumber sim swap just to access samsung account. This is frastrating

    Welcome to AC!
    Have you tried Samsung support?

    02-26-2022 10:41 PM

  12. Samsung 2 step verification lost phone number

    Originally Posted by cpizzle pay

    It asks for an imei and esn of a phone you had previously logged into your samsung account with. as a loyal samsung customer i trade in my phone every year. I never even set up the 2FA it was forced so I have no back up codes and all my emailed receipts show the esn and uicc id but no Imei's. I twill let me change the password but not the number it sends the sms to.... sucks

    Your cell phone carrier knows every device that has ever been on your account including the IMEI.

    02-26-2022 10:43 PM

  13. Samsung 2 step verification lost phone number

    Originally Posted by mustang7757

    Welcome to AC!
    Have you tried Samsung support?

    The contact us from samsung might be usefull for others but its useless for many of us.

    If you have a way of contacting samsung support please share.

    02-26-2022 10:48 PM

  14. Samsung 2 step verification lost phone number

  15. Samsung 2 step verification lost phone number

    Originally Posted by Siyabonga Jali

    The contact us from samsung might be usefull for others but its useless for many of us.

    If you have a way of contacting samsung support please share.

    Also remember we are Andriod enthusiast Forum , so these type of issues are Samsung end if they could get u back into your account as this is a security feature design to protect you incase someone else is trying get in your account, there really not much we can do on our end .
    If you dont have old number to verify it should ask you for email verification or other Samsung device prompt ok when put dont remember device

    02-26-2022 11:06 PM

  16. Samsung 2 step verification lost phone number

    This is what options i get when trying sign into my Samsung account online Samsung.com i circled in red your options

    Samsung 2 step verification lost phone number

    02-26-2022 11:12 PM

  • Samsung 2 step verification lost phone number
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How do I bypass Samsung 2

When you enter a verification code to sign in, you can also choose to skip the verification code step next time you sign in on that device. Doing so adds the device to your list of trusted devices, so you won't have to perform two-step verification on that device in the future.

How can I access my Samsung account without phone?

To sign in to or create a Samsung account from a computer, you'll need to use an internet browser. Keep in mind only one Samsung account is supported per email address. Navigate to the Samsung Login page. Enter your credentials, and then select Sign in to log in to your account.

How do I find the backup code for my Samsung?

Create & find a set of backup codes.
On your Android phone or tablet, open the Settings app..
Tap Google. Manage your Google Account..
At the top, tap Security..
Under "Signing in to Google," tap 2-Step Verification. You may need to sign in..
Under "Backup codes," tap Continue ..
From here, you can:.

How do I recover my 2

Recover an account.
Sign in to your Google Admin console. ... .
In the Admin console, go to Menu Directory. ... .
Click the user you want in the list. ... .
Click Security..
Click 2-step verification. ... .
Click Get Backup Verification Codes..
Copy one of the verification codes..
Send the backup code to the user in an IM or text message..