Prior to the industrial revolution, goods were produced primarily by craftsmen or their apprentices using custom-made parts.

The responsibilities of the operations manager are:

A) forecasting, designing, operating, procuring, and reviewing.

B) forecasting, designing, planning, organizing, and controlling.

C) planning, organizing, staffing, procuring, and reviewing.

D) designing and operating.
Correct Answer

E) planning, organizing, staffing, directing, and controlling.

Which of the following statements about variation is false?
Question 4 options:

A) Variation prevents a production process from being as efficient as it can be.

B) Any variation makes a production process less productive

C) Some variation can be prevented.

D) Random variation generally cannot be influenced by managers.

E) Variation can either be assignable or random.

Which of the following incorporates advantages in both Mass production and craft production?

Lean production systems incorporate the advantages of both mass production and craft production.

Does goods producing organizations are not involved in service activities?

Goods producing organizations are not involved in service activities. Service operations require additional inventory because of the unpredictability of consumer demand. The value of outputs is measured by the prices customers are willing to pay for goods or services.

What three types of technology is operations management primarily concerned with?

Operations management is primarily concerned with three kinds of technology: product and service technology, process technology, and information technology (IT). All three can have a major impact on costs, productivity, and competitiveness.

IS operations marketing and finance function independently of each other in most organizations?

FALSE Most systems involve a blend of goods and services. Operations, marketing, and finance function independently of each other in most organizations. FALSE Operations, marketing and finance are naturally dependent upon one another.