How long is from Wisconsin to Michigan?

Pros: "Very punctual! We arrived on the exactly time as estimated."

Cons: "Very poor snack options"

Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."

Pros: "Crew was very friendly"

Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"

Cons: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"

Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."

Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."

Pros: "Nice smooth flight."

Cons: "Tiny seats. No entertainment offered."

Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."

Cons: "The flight attendant did not want to be there."

Cons: "The coffee could’ve tasted better."

Cons: "Todo excelente!!!gracias!!!"

Pros: "Nice to have more room in the premium economy section."

Cons: "Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime."

Cons: "Notify the delay quickly"

Cons: "Our brand new stroller was damaged on our flight."

Pros: "Getting to my destination."

Cons: "Leg room, more room for carry on bags, coats, etc."

Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."

Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."

Pros: "The closeness of the airport in proximity to my house as well as the ease of finding your gate and boarding."

Cons: "There were so many passengers and such a small plane. There was NO leg room and the lady in front of me wanted to recline her seat, when I’m already claustrophobic to begin with. It was hot and the air above our head was barely working. There was one flight attendant who was blatantly rude to an elderly lady about her bags under the seat before the flight took off. To make this all worse, I had to suffer through all of this discomfort for over an hour for a 25 minute flight."

Cons: "Waited in the runway and then taxied forever"

Pros: "Left ontime great breakfast. Good service No complaints"

Cons: "I loved the trip No negative comments."

Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Pros: "Friendly crew."

Cons: "Flight was fine."

Pros: "Friendly greeting and goodbye.goog entertainment."

Cons: "Too hot, attendant did not know plane."

Pros: "Best part, no one sat in the seats next to me so I got to lay down and sleep. Staff was nice, food was fine."

Cons: "This flight was good"

Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."

Pros: "Very short flight. Not much to say"

Cons: "Not much to say"

Pros: "The plane was newer and the flight itself was good"

Cons: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Pros: "good job over all"

Pros: "Original flight delayed by more than 2 hours. Rescheduled and got to Bos with a layover"

Cons: "Delta rescheduled me automatically and I woudl not have found out if I did not call their re-booking center."

Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"

Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"

Pros: "Call back service was best part."

Cons: "Booked ticket through venture card points. This meant that the email address and phone number to contact us in the event of changes was mediocre information. I was informed from Tripit that the flight was delayed, not by Delta. Reservation personnel took logical course of action to find new flight for connection that we could make because of delayed initial flight. I would recommend that they first see if there is an earlier initial flight that the customer could make, then look at finding later connecting flights. We found out about delay 8 hours prior, so we had plenty of time to get to the airport earlier. Total delay required me to take additional day off of work."

Pros: "As usual"

Cons: "Landing was a bit rough"

Cons: "App did not work for entertainment."

Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."

Pros: "The crew tried their best. The seats were average. The food ok."

Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."

Pros: "Short flight"

Cons: "Loud"

Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."

Pros: "Crew was good. Flight was early."

Cons: "Poor booking experience."

Pros: "Boarding was good, crew was friendly and we were on time."

Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."

Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Pros: "how short a flight it was!"

Cons: "nothing to complain about."

Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Pros: "Delta Studio"

Cons: "Food choices were not appetizing."

Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."

Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."

Cons: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."

Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."

Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"

Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"

Pros: "On board crew was helpful and polite considwring our circumstances."

Cons: "Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!"

Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."

Pros: "The speed at which everything was handled."

Cons: "It was great"

Pros: "The crew was great, the pilot was talented and the on boarding process was quick and smooth."

Cons: "The cabin was hot for the whole flight"

Pros: "Yes."

Cons: "I tried to mark all EXCELLENT, but I couldn't get the circle to color in the circle excellent."

Cons: "We sat in boarding in about 90-100 degree heat for over an hour. Everyone is drenched in sweat and should have never boarded."

Pros: "Nothing"

Cons: "Maybe had a flight crew on time and a plane that wasn’t 30 years old"

Cons: "Flight delayed 24 hrs"

Cons: "Tray table was dirty"

Cons: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"

Cons: "Small plane, forced to valet checkin carry on luggage, no drinks or snacks :/"

Pros: "Friendly, professional, polite, perfect."

Pros: "On-time, 20 minutes early!"

Pros: "Routine flight. No problems noted."

Cons: "No major complaints."

Pros: "the gate attendant was very nice as my husband was stuck in security line (I have Pre check) He barely made it, but the guy never made me feel uncomfortable or rushed. He was kind, calm and reassuring."

Cons: "Our flight attendant seemed to have a chip on her shoulder from the moment we stepped on the flight. I had a broken foot and it was difficult for me to fit my boot and personal item under the seat. Rather than assisting me, she barked commands and quickly walked away as I attempted to address the situation. - poor attitude - failed to ask if I wanted a biscuit but simply slapped one down on my tray table (I HAVE CELIAC DISEASE) - American really needs to catch up with the other airlines and offer a GF option to those of us who have immune disorders. - no WiFi"

Pros: "The crew was friendly"

Cons: "The staff wouldn't except my registration for my support animal!!"

Pros: "Nothing"

Cons: "Nothing bad on this particular flight but im traumatized from my auckland to sydney flight"

Pros: "The complementary beverage was a welcomed surprise!"

Cons: "Getting baggage took an hour"

Pros: "Overall, my experience aboard America Airlines was great!"

Cons: "There was nothing not to like!"

Pros: "The crew was helpful and fast in turning plane over."

Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"

Pros: "Snow ruined flight. Crew was great."

Cons: "No entertainment with this flight. Cookies good."

Cons: "I really did not like that I was unaware why I could not check in on my phone and then I get to the airport and the Alaska desk is closed. My phone just says the plane is sky west, me and the other workers at the airport had no idea what this meant. Very frustrating experience trying to check in, finally walker talkie a guy that new it was American. Frustrating I thought I would miss my flight, why not clearly state it's not an Alaska flight."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"

Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "Unfavourable crew. Pilot was very good and detailed though."

Cons: "The smell on airplane, was not offered any water to drink."

Pros: "Friendly staff. In-flight entertainment included."

Cons: "Too long of a layover when flying from san diego through phoenix to detroit. Need to look for improvement in scheduling to make this a trip enjoyable."

Pros: "Entertainment system was great."

Cons: "Seats too small. I mean waaaay too small."

Cons: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."

Cons: "Rude staff, they changed our flight 2 times and did not offer a drink or food"

Pros: "Captain did his best to make up time"

Cons: "Flight was initially delayed an hour, then bumped to 30 minutes late."

Pros: "The AA app for entertainment works well, friendly crew."

Cons: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."

Pros: "Snacks and Beverage"

Cons: "Delays"

Pros: "Always on time and always comfortable."

Pros: "Nice new seats"

Cons: "Crew came by once with drinks, never came back through with food/snacks. Never came through with water, as they usually do later in this flight. They spent most of the time chatting in the galley."

Pros: "Movies and on time departure and arrival"

Cons: "Crazy uncontrolled child in row across from us."

Pros: "The crew was very apologetic"

Cons: "The fact that we were an hour and 45 minutes late leaving. I know they say weather was the cause and not their control, but every time...yes, every time I fly American there's a delay. Every time I've flown United I arrive early."

Pros: "Easy direct flight from Detroit to Miami. The flight was on time, and we had no problems. The cost of the flight was approximately $180 round trip, which I thought was a good value."

Cons: "Checking a single bag costs $25 each way, which is irritating when they beg to check all the carry-ons at the gate."

Pros: "Good crew."

Cons: "The plane was delayed for two hours!"

Pros: "It was very smooth once we were able to take off!"

Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."

Pros: "Clean environment of the terminals and the speed of the shuttle."

Cons: "no comment."

Pros: "Great Workers, and Super nice staff."

Pros: "Taking off and landing."

Cons: "Boarding was slow. Seating was cramped."

Pros: "Everything was great. Slept the entire flight."

Cons: "Turbulence was horrible That there is no internet"

Cons: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."

Cons: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"

Pros: "The plane actually left without a cancellation"

Cons: "Every flight on this trip was delayed"

Pros: "Staff was friendly"

Cons: "The seats were sooooooooo small and it felt like it was a really old plane, it shook a lot."

Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."

Cons: "There was no food or entertainment to rate"

Pros: "The crew was great. Trent was outstanding"

Cons: "Flight could’ve been on time."

Pros: "See above"

Cons: "See above"

Pros: "Left early and arrived early!"

Cons: "WiFi didn’t work"

Cons: "Not delay the flight causing me to not have enough time to connect In Frankfurt."

Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."

Pros: "The pilot tried to make up lost time in the air."

Cons: "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."

Pros: "On time. Comfortable and smooth flight"

Cons: "Delays due to to weather is not a new thing to worry, but flight delay should be informed early to the passengers so that I should have planned the arrival to the airport accordingly, but I was told just before the gate prior to boarding time and the delay was around 3 hrs."

Pros: "The crew was great"

Cons: "N/a"

Pros: "Departed / arrived on time, clean, good snack options."

Pros: "Nothing"

Cons: "The fact my luggage didn’t arrive with me in Detroit and that we were 30 min late and couldn’t get off the plane because of lighting like come on!!"

Pros: "Overall service at was very satisfactory on all the sectors. In-flight service was excellent. Lounges were good at Mumbai and Frankfurt. Pl. see my comments about United lounge at Chicago."

Cons: "I was denied an entry to the UNITED LOUNGE at Chicago Air port. The lady stated that this lounge is only for the departing passengers! She scanned my boarding card.and I said to her that I am departing to Detroit. She said I can enter if I am a GOLD card member or purchase a day pass for $59.00. I declined. I am under the impression that United is a partner of Lufthansa.and that they should honor the same Business class privileges as Lufthansa. I found it rather discriminatory act on the part of this particular employee of the United lounge at Chicago airport. Pl. bring it to the attention of the Lufthansa and United . I will appreciate follow up on this matter."

Pros: "Everything was fantastic except I was a little squished; but I suppose that is to be expected on the economy flight. We did land later than expected but it ended up being just fine and I was able to connect to my next flight."

Pros: "Boarding was quick and the crew was attentive"

Cons: "The flight left an hour late. When arrived in Detroit the ground crew left our bags on the plane. It took over another hour to figure out what happened. The attendant was not on duty."

Pros: "the crew was great."

Cons: "quick flight. comfortable seats. lots of leg room"

Pros: "There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights."

Pros: "Excellent!"

Cons: "Excellent!"

Pros: "Nothing - missed flight because of bad info from Kayal"

Cons: "Loss of day's vacation - hotel bill, rental car cost and missed concert - all in about $400 lost."

Pros: "The staff was great!!!"

Cons: "The food needs improvement."

Cons: "Couldn't get direct tv yo work"

Pros: "Flight was timely"

Cons: "Staff was extremely rude"

Pros: "It was a pleasant flight - nothing too exciting. The staff was lovely."

Cons: "I'm still here never got out"

Pros: "Nothing. Horrible experience all around. Didn't get home till midnight"

Cons: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."

Pros: "I really liked the price for the exact time I wanted to travel!"

Cons: "A bit cramped."

Pros: "I liked that I finally made it home despite all the drama."

Cons: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."

Cons: "My flight was cancelled after being delayed a few times. I was offered to be on standby on flights that's were overbooked the next day. The closest airport was 2 hours away with a different airline."

Pros: "The staff was efficient, funny, friendly and honest. Smooth landing and good service. Thank you!"

Pros: "Getting home finally"

Cons: "Miscommunication with customer service regarding stand by flights, representatives were extremely rude, spent 7 hrs at airport during departure and 7 at airport during arrival, constant gate changes and that's just to say the least"

Pros: "Crew"

Cons: "The whole services!"

Pros: "For all everything was OK"

Pros: "Quick, comfortable, smooth, and pleasant"

Pros: "We experienced a lot of turbulence during the flight but the pilot handled the situation extremely well."

Cons: "The turbulence"

Pros: "Every thing was ok"

Pros: "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."

Cons: "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."

Pros: "Awesome flight , great crew, couldn't ask for better"

Cons: "The flight was late/ delayed over 6 hours. The crew was rude and very unprofessional. This was the worst experience i have ever had flying. I can honestly say I will Never fly United airlines again. I understand that flights get delayed, but when every worker at the flight check in desk, and flight attendants are rude and have a smug attitude as if they don't care then at that point i walk away from ever doing business with you again."

Pros: "The timing of the flight for Tuesday night was right I don't have that much delays !!!"

Pros: "Quick"

Cons: "Flight attendant was over worked. Flight was delayed. Small carry-on compartments"

Pros: "Flight was smooth and in time."

Cons: "Staff at General Mitchell airport (MKE) United counter were not knowledgeable and the check in process was very frustrating. There were not many people at the check in counter, but it took us 30 minutes to check in once we were at the counter working with the check in clerk."

Pros: "Fast boarding, close gate"

Cons: "Tight seating"

Pros: "Everything went smoothly and on time."

Cons: "Seats are not comfortable and under seat storage is smaller than other airlines so get kicked by person behind you."

Cons: "Notices of the delayed flight ahead of time -- no notice was given until the original time of departure, when there was no plane in sight, so everyone was standing around wondering what was going on."

Cons: "Late also got here and had to wait 30 minutes just to get off plane"

Pros: "The price is great, and the staff are great too."

Cons: "Delays (it is what it is) but people tell me they’re notorious for delays. Bartender at airport told me they’re shocked if no delays from them occur. Lol... refreshments are not complimentary but I expected that. Would I fly frontier again? I probably would. Great price, staff, and wasn’t bad spacing in the seats. If you’re a tall person, won’t be comfortable."

Pros: "Fast. 20 minutes early"

Cons: "Didn't see how to decline my seat. Oh well"

Pros: "uncrowded, non-stop flight to someplace warm for a low price... how can you go wrong?"

Cons: "just some bad weather out of MKE which delayed us, but that's not the airlines fault"

Cons: "Delayed an hour..while boarded. Happened on flight in too"

Pros: "The flight from San Diego to Denver was great, the members of the crew were very friendly and helpful."

Cons: "The flight from Denver to Detroit was extremely late causing a huge delay in the entire process. Once we finally got ready to takeoff, we had to pull in yet again because there were passengers on the plan that weren't scheduled to go to Detroit.. all of these problems are somewhat understandable, but the crew FAILED TO EMPATHIZE WITH US AT ALL. They even made smart remarks about people going to the bathroom when we pulled back in... I feel some of them acted extremely unprofessional and I truly never want to fly with this company again."

Pros: "I arrived at my destinations safe on both occasions."

Cons: "The seats are hard as granite rocks, no leg room at all & they don't recline back at all, oh except if you want to pay for an emergency exit where you have to sign your life away to have a better seat. No complimentary beverages besides tap water. It's like we're doing your Airlines a favor by flying with you. I would never board an aircraft with the name Frontier on it again. Plus you charge a ridiculous rate for a checked bag. Never again & I bet you can guess what I will tell everyone I come across."

Cons: "Didn't like much of anything. Its always recommend to arrive two hours early but found no one working the ticketing desk so i had to wait two and a half hours for an employee to arrive just to check one bag.Seating was crowded uncomfortable did not recline. The flight attendants were ok but made the passengers feel rushed"

Pros: "2.5 hours is long enough to get thirsty, a cup of water would have been nice."

Cons: "Every possible thing that doesn't include you putting your self into the seat is charged for. $40 to check a bag. Charge to pick your seat. No complimentary water or snacks."

Pros: "Well the flight itself was good overall. Seats were tight but i imagine all flights like that."

Cons: "Wellbi hated all the fees. For a checked bag, 35 dollars, to select your own seat 11-25 dollars, carry on 40 dollars, and nothing really special about the flight. Thought i was flying sheaper but i spent as much in bag fees as i did with the actual ticket price."

Pros: "Cheap"

Cons: "Delayed 1 hr The tray top is so small and inconvenient that it is rendered useless"

Pros: "Crew was pleasant enough. It would have been nice to have been offered free water on flight."

Cons: "I questioned the mechanical condition of the plane, while still on the ground. The plane made some strange sounds before taking off. Seating space was confining. I did not like all the "nickel and dimeing" while booking flight."

Pros: "Ahead of schedule"

Cons: "No drink service, no entertainment, very expensive. Never again"

Pros: "Plane was clean and well maintained. Flight crew was terrific."

Cons: "The line to drop off luggage was one of the longest I've ever been in - much longer than any other airline. Flight was delayed 45 minutes, but only found out via email alert an hour after flight was supposed to take off (from original departure time)."

Pros: "The crew was nice and plane was clean"

Cons: "The seating was very narrow and uncomfortable. It felt like you were sitting on a stadium seat. Also, please provide ALL info regarding EXTRA CHARGES. I was NOT pleased to find out I had to pay an extra $40/45 for carry-ons and checked bags upon check in."

Pros: "went from point A to point B, that's what I paid for and that's what I got"

Cons: "seats were uncomfortable but what can you do"

Pros: "Cheap rate but hidden fees."

Cons: "They charge for both carry on and checked in luggage. And it's even more for carry on than for checked luggage. No recline whatsoever in seats. If you want a soda or snack, you have to pay extra for it."

Pros: "They maid up 30min air time to accommodate the delay"

Cons: "The flight was delayed 1hr and 30min, because co-pilot was pulled to another flight! The person next to me was so big that he was pushing on me the whole flight, he should have been made a purchase a extra seat!"

Pros: "Average flight, nothing special, nothing to complain about."

Cons: "Late, staff seemed disgruntled, no water offered on either flight and both times were on the plane over 4 hours. Seriously, no water? Sad. Won't be flying Frintiere anymore because the tickets might be cheap but they upsell and charge for everything and the service is not good. The same as Spirit. Sorry guys, you lost my patronage!"

Cons: "Did not inform us of a 4 hr delay until it was the original take-off time. We were told then that we had no crew because they had a required "off/sleep" time before flying again. That is understandable, but why wait to tell us? The majority of us to wait in the terminal instead of being able to stay home and make later arrangements. It was a 3+ hr flight and there were no snacks or drinks. You had to pay for a cup of water!!! The baggage fees are ridiculous in price. My return flight was an hr delayed...again, no notification. My ride from the airport had to wait an additional hr and this was a late arrival as it was. We didn't get in until approx. 11 pm. Such an inconvenience and I felt terrible that my friend had to wait for me. What an unorganized, stressful travel experience. They later sent an email for a $100 credit towards another flight within 90 days...A. I don't fly that often, as im sure the average person doesn't. They couldve said a year. B. Even if I was to fly again, it absolutely would not be with frontier. They can keep their $100 credit and ill pay extra to fly with my usual airline. I thought I was getting a good deal, but what I got was a headache. Not worth the hassle!!"

Pros: "Hours and hours of delays both flights. No one giving updates. No apologies. Have to pay for every single thing (extra to pick your seat, extra for every single bag, they give you no snack or beverage, seats do not recline). With all the extra fees it was no cheaper than any other airline out there. And every single airline I've been on has been substantially better."

Cons: "The flight was delayed for 3 hrs. When we reached detroit we need to wait for another 30 mins to get a gate as they have only one gate alloted and there is another one parked there. Alltogether it screwed up my days plans.."

Cons: "I was involved in an uber accident en route to the airport which prevented me from boarding the plane. I called customer service, explained the situation and was told I had to pay $99 in order to be placed on the next available flight. I asked why this fee couldn't be waived due to me being a passenger in the uber and not the driver, and I was told I needed a police report. I've never been more frustrated with an airline than I was with Frontier. Here I was, trying to catch my flight, involved in an accident that I couldn't prevent and was now being told I needed documentation to have this fee waived."

Pros: "The quick refund"

Cons: "The flight was canceled due to weather (obviously nothing Frontier could do about that)... Our bags did not even make it to the plane we were supposed to board and were misplaces for a week. Baggage staff was rude and unhelpful."

Pros: "Nothing"

Cons: "Cancelled flight due to "weather""

Cons: "After flight delayed 2 hours due to seagull getting sucked into engine on landing (not Frontier's fault) I was stuffed into 7E, the smallest middle seat I've ever experienced, and I was in pain most of the flight. I am 6 feet, 190, not that big, and I couldn't bend down to reach the floor due to my head hitting the seat in front. Seat on first leg (also a seat-me-anywhere middle seat) was passable."

Pros: "We did not crash."

Cons: "3 hour delay, really no frills, we did get a cup of water (grudgingly)."

Pros: "We landed early both ways."

Cons: "Flight attendants talked too fast."

Cons: "I did not like that I had to pay to check in my bag twice but overall it was good."

Pros: "Cost of flight, on time experience, location of stop."

Cons: "Horrible bag/checking process. It was impossible."

Pros: "crew outstanding both flights"

Pros: "Easy boarding for handicapped passenger. Wheelchair was there immediately upon arrival in jetway."

Cons: "Small child cried much of the flight. Male, possible parent, did not comfort or try to quiet child. Charging for seating is ridiculous."

Cons: "We are on delta because we got to frontier line 1 hour and 15 min before flight. Lady proceeds to tell us are gate is closed and we can't get on plane and then ignored us with no answers or help. Proceeded to ask other employees and they were all clueless. The worst service my wife and I have ever seen or had. $616 later we are on are way home .with delta. Ruined are whole vacay and I would pay extra to go with delta."

Pros: "Everything went very smoothly. I have no complaints."

Cons: "No dislikes for this flight."

Pros: "Service was good."

Cons: "I still didn't receive a $100 voucher that was promise because of the 10 hour flight delay."

Pros: "The flight itself was fine"

Cons: "The fact that you have to pay for a bag that you are carrying on the plane and putting in the overhead bin. They charged $40.00 for my overhead compartment bag. I had one personal bag and one bag that went in the overhead compartment and they still charged $40.00!!! You also have to pay for any 'snacks' or 'drinks' on the flight. Needless to say, I will not be flying with Frontier again."

Pros: "The flight attendants"

Cons: "The screaming kids and babies"

Pros: "The plane didn't crash"

Cons: "Being in the second to last row, we heard the stewardess talk NONSTOP for an hour. Bear in mind this was a 7am flight. Also, it seemed that the taxiing on arrival took a long time"

Cons: "Super uncomfortable chairs for napping. No head rest, no recline, and the turn out table was super small so I couldn't lean forward on that."

Pros: "The trip was simple, quik & inexpensive."

Cons: "Seats were tight, snug"

Cons: "Flight was five hours late due to maintenance problem. This could happen to any airline, but is apparently not at all unusual for Frontier. They did give vouchers for dinner at the airport, but continued to charge for even water once on the plane. Frontier prices are good, but not worth the hassle to me. I will choose Delta or American next time."

Cons: "I vowed never to fly Frontier again but I had to go to a funeral last minute and they were all I could afford. Our flight was delayed 2 hours after we had already boarded. They offered no options for finding us another flight or anything. All the stores in the airport were closed because it was late and they offered us no food or drinks. Seats were unbelievably uncomfortable and didn't recline. Never flying with them again."

Pros: "I liked that it was a low price."

Cons: "I didnt like that you had to pay for everything and that they were really trying to shove the credit card down your throat"

Cons: "My bag that clearly fit as a carry on was held hostage at boarding until I paid $60!!!!"

Cons: "I was scheduled for the Sunday night flight. I was at the airport earlier the the one and a half hour that they recommend. The flight attendant never announced boarding the plane. When other passengers saw it was almost time to board they got in a line, and she started the check in process... and never announced the flight. She also never made any attempt to call my name over the loud speaker. On Monday night after being rescheduled, my flight was 3 hours late on departing because Frontier did not schedule a crew to be there. We were not compensated in any way, we were scheduled to arrive in MKE at 4:05 am and did not actually get to MKE until 7:35 am"

Cons: "the seats do not recline the 40.00 checked bag fee is over priced the seat up grades with no description on why, or what the upgrades are"

Cons: "Spirit airlines is a joke. The seats are very uncomfortable, and they do not recline. Torturous."

Pros: "Boarding was quick. Flight left on time and even arrived in Detroit 15 minutes early."

Cons: "Have to pay for everything. This airline does not provide a free drink and snack like other airlines also have to pay for carry on bags."

Pros: "Seats were better"

Cons: "Bring back the back seat bags."

Pros: "The flight itself (once the plane arrived) went well. The seats were comfortable, the crew was professional and polite. No issues during the flight."

Cons: "I had signed up for email notifications with Spirit but I didn’t receive any notifications until AFTER landing."

Pros: "NOTHING! HORRIBLE EXPERIENCE. LOOK ELSEWHERE."

Cons: "waiting in the airport for 9 hours for the plane to depart. originally scheduled for a 7:15am departure and the plane departed at 4pm. there was no message prior to advise customer of a delay in flight. Poor communication at the boarding gate. When we landed in Detroit we had to sit in the plane for 20 minutes for a gate to open. Pilot said this would take 5 minutes. the whole experience with Spirit Airlines was a disaster. i plan to look elsewhere in future flights."

Pros: "Price"

Cons: "Couldn’t pay for luggage at time of booking with kayak so cost more then it should have."

Pros: "Left gate early and arrived early. Excellent"

Pros: "The fact we didn't sit on the plane for an hour after boarding on time so they can kick people off the plane for over booking like they did on the way back."

Cons: "I got an email at 8am saying my flight could be delayed but should show up on time. My flight was at 4:55pm so great start there. So I show up an hour and a half ahead of boarding, which is on the latter side for me. Security lines weren't very long, they just took their time which wasted everyone else's. I get through that line, look at the departure board - wait IT'S ON TIME?! They start boarding soon if it's on time and it's a further gate so I run down there and guess what? Delayed an hour. Okay, that's fine. Go grab something to eat, come back, settle in for a little bit, board - on my sweet way. Go grab some food quickly, come back - another hour delay? What the heck? I must've missed an announcement. Guess I should plug in my phone for the wait, I expected to meet some friends and potential clients layer that night, communication is key. I misplaced my charger, no big deal just went and got one of those power rods (highly recommend) and come back - ANOTHER HOUR?! That's pretty insane. One of my friends flying from Dallas that departed at 7:30 could be up in the air before I am. Step aside, give him a call to update, call potential clients letting them know I will be delayed getting there. No issue. Turn around - my goodness well what do you know, another hour! At this rate I call my hotel, because I can't lose my reservation if I can't check in on time. Hotel was the waterfront crowne plaza (another highly recommended item in this review by me). I plant in my seat, set my roots, meet a few nice people. Figuring I'd kill some time by meeting some great people. Met a family from Detroit and got some awesome food recommendations. Randomly over the speaker - we have another delay - another HOUR delay. Well this is just turning into a horror story, will I ever get there? Should I request a new flight? My buddy in Dallas departed 3+ hours after I was supposed to, and was up in the air already (he landed before me too). At this rate I cancel my meeting. We board, we take off, we land. Woman sitting next to me was nice. Plane didn't crash. Just landed in Detroit about 7+ hours later than expected. All in all, don't take spirit. Looking at prices they are the cheapest, not by a huge margin though. Pay the extra 70 or so dollars to take another airline. Even if it's $150 dollars more, take the other airline. They want to charge you 65 dollars for a carry-on. Their website was created by a 12 year old. Simply getting your boarding pass includes cross and up sells that make the process 10x more frustrating, especially when you know what you're dealing with on the second flight back. (By the way spirit if you can read this I'm a consultant for advertising, digital media, and UI for e-commerce - I can help you with your terrible website and the offers that come along with it) Just take the other airline, any other. It won't save you money most likely, but it will save you a lot of headaches, time, and embarrassment."

Pros: "Boarding was quick and the crew was friendly."

Cons: "There is barely any leg room, the carry on luggage charge is ridiculous, it costs money to pick a seat, and it cost 3 bucks for a bottle of water. They need to take it easy with the nickel and diming."

Cons: "The fact that a carry on is $50."

Cons: "Flight was canceled. Spirit did not have any solutions. I had to buy a one way ticket out of pocket, not reinbursed by Spirit, in order to make the wedding the next day. That ticket cost me more than spirits round trip ticket. I will never fly Spirit again. I will do everything in my power to see that Spirit does not get any more business. I would recommend that Kayak not use Spirit Airline."

Cons: "Didn't have anything to watch during the flight"

Pros: "Knowing it will never happen again"

Cons: "Not even free water while I was coughing."

Pros: "Nothing."

Cons: "The flight was delayed 2.5 hours so we had to wait in the area of the terminal at Boston's Logan Int'l Airport that is under construction. Which meant that Spirit'so 2 gates were cut off from the terminal restaurants and shops. The trash bins were overflowing, the restroom cleaning cart was left in the ladies room entrance, and the airline's service desk was disgusting. The staff were walking around ignoring the waiting, tired, and frustrated passengers."

Cons: "All their flights were delayed that day, so my red eye flight ended up "really" delayed. I waited 4 hours in the airport and the the flight was delayed by over 3 hours as well. Then after all of that, they offered not even water (for free) on their four hour flight. I understand delays happen - but consider offering a little something to your customers when this kind of event happens!"

Pros: "Nothing"

Cons: "Crew was very rude to one of the passengers seated behind me."

Pros: "friendlier attitudes and efficient drink service....patient classy crew"

Cons: "confusion of seating, seizure prone person with dog in single regular seat. gate drama, farting mega woman near me (true lol)...a ploy to sell drinks?? worked lol"

Cons: "Seats were not clean from previous flight; crumbs and wrappers present"

Pros: "Fast easy boarding."

Cons: "Crew would not let us move to open seats that would give more comfort."

Pros: "Smooth flight, amusing crew, gave away a voucher to a random person on board, tons of leg room on emergency exit row, made up time after weather delay on connecting flight"

Cons: "Tiny seats, expensive luggage fees"

Pros: "Flight was reasonably priced even for last minute. A $50 voucher was offered to offset the delayed layover."

Cons: "2 hour layover in Detroit turned into a 6 hour layover due to sick crew."

Pros: "Absolutely NOTHING"

Cons: "They were deceitful about baggage allowed so I ended up paying an extra $150 t only to find out I didn't need to pay for 2 bags and could not get a refund. The counter people were worthless, rude and could care less about anything. The flight was 2+ hours late because crew members were late. I will never fly Spirit again"

Pros: "Delta bailed Spirit out of their problems. Don't fly Spirit the day after a holiday. They cancelled flights since they didn't have enough crews to work the flights they booked, so they cancelled a bunch of them. Guess they were hungover from St Patrick's Day. After three hours of chaos we were booked on Delta. At least Delta's employees show up for work!"

Cons: "Don't fly Spirit the day after a holiday. They cancelled flights since they didn't have enough crews to work the flights they booked, so they cancelled a bunch of them. Guess they were hungover from St Patrick's Day. After three hours of chaos we were booked on Delta. Delta saved the day"

Pros: "Our snacks were good. The flight attendants were nice to my kids."

Cons: "Despite being told on the intercom, there was a no stop bathroom line. My seats were in the very last row so I had to endure the 2 hour, 15minute flight with strangers hovering over my kids waiting to use the bathroom. We literally had a constant stream of people hanging over us the entire flight. I hated it! No one told them to sit in their seats except periodically on the overhead, which no one listened and no one actually enforced it. It was NOT a comfortable flight."

Pros: "Flight crew was nice and the plane was clean."

Cons: "Spirit's check-in process and practice of extorting fees for every little thing proved more annoying than the responding discount. Because the ticket kiosks at the airport were broken, I almost missed my flight, and because they've economized even on seat-back pockets, I had no where to accessibly store my laptop and books. I will avoid Spirit if I can next time."

Cons: "Cancelled our flight with almost no notice, after we checked our bags and were ready to go. Made the whole flight wait in a line for up to an hour for a voucher and the next spirit flight to LGA from DTW was 24 hours later, meaning we had to cancel our whole trip as we were heading there for an event. Terrible experience, horrible customer service."

Cons: "I paid more money during check in to an upgrade seat. Once on the plane, other passengers sat WHERE EVER they wanted. The staff had problems with accountability because seat numbers and ticket assignments were completely ignored. What good is a seat assignment if staff ignores the flight manifest. In the future I will no longer fly spirit because you do not value my upgrade. I feel you have unfairly taken my upgrade money only to find out that passenger's can ignore the upgrade costs and sit anywhere in the plane."

Pros: "cabin crew do an excellent job with what the airline provides."

Cons: "Probably the worst airline I've flown with. Flight attendants and the pilot were amazing, but other spirit workers need an attitude check."

Pros: "My flight was cancel but they put me in a good hotel in movement for tomorrow"

Cons: "My flight was not crowded at all, which is very nice as a traveler. However the crew would not let some move seats until well after take off and cruising began. We were told it was due to take off and landing. If landing was so important, why did we not have to move back to the original seats?"

Pros: "We have not flown in 16 years so a lot has changed since then. Flights were good. Crews were great. Departure and arrival were on time BUT all of the up-charges for bags and seats are criminal. Ended up costing more than if we would have just flown with another company."

Cons: "Customer service at Spirit (the 800 number) is out of control incompetent. So much so, I will avoid flying with them because I know if there is a problem, I am alone."

Pros: "The crew was phenomenal with a medical emergency that was happening on our flight. Seating get space, HORRIBLE !"

Pros: "Staff friendly, seats comfortable and roomy."

Cons: "I like the idea of paying for what you want and not paying for what you don't....BUT, to mark the cost of food and drink up as much as it is, that's not fair and kind of defeats the purpose."

Pros: "Crew was pleasant and helpful."

Cons: "The extra charges to actually use the ticket came to more than the flight."

Pros: "Only thing that I liked about this flight was the price I paid but after the last minute purchase of my carry on, it came to what I'd pay on another airline with more accommodations, comfortable seats that recline & no charge"

Cons: "Seats were extremely uncomfortable & tight without any recline. Charged for just a glass of water which is ridiculous ."

Pros: "The crew and staff were excellent. I know they were stressed as well, considering the delay. They made an announcement about extra emergency seats and i was upgraded from a random, yet free, seat."

Cons: "My flight was supposed to depart at 9- beginning around noon I stared receiving emails saying that it had been delayed. Not just one email- the time of my departure changed over 8 times!! Went back and forth as well with the times, later then earlier, then later again... Even one last time at the actual gate. It was ridiculous. Maybe wait until closer to the flight time when you have a better idea of the actual departure time instead of changing it numerous times. Especially when traveling by train from a distance to the airport, it's important to know when the plane will leave!! I will NEVER fly spirit again"

Pros: "all flight info was great, walking in after checking, flight, after flight and luggage pickup. great flight!"

Cons: "No problem!"

Pros: "Plane was on time"

Cons: "Spirit was calling for last passengers to board the flight we had departed 45 minutes prior but our luggage hadn't shown up. Why did it take so long between deplaning and getting our luggage?"

Pros: "The airplane was new and clean."

Cons: "The seats do not recline, and there was no room between the seats. Sad that you can't even get a complementary coffee or water. Baggage fees are ridiculous."

Cons: "I'd give it no stars if I could because the flight never left. They delayed it due to weather, then canceled due to crew time expiring. All well and good, but the next flight out they had available seats on was 4 days later, on Monday. Since I had to be in a wedding, I kind of had to fly out, so I ended up paying $900 (!!!!!) on a last minute flight on delta. I'll never try to save money up front again. Spirit assured me I'd have a refund in 5-7 business days, which was clearly useful in helping me buy my ticket to actually get to my destination."

Pros: "Low fares"

Cons: "Baggage fees too high"

Pros: "It is a simpler approach"

Cons: "Flight delays are too long"

Pros: "NOTHING"

Cons: "One customer service rep tried Diane P. Everyone else walked away and it was the worst experience I have had with any airlines. Just up and cancelled flight to leave people stranded. Give no options or hotel, dinner credits. I had to fight just to get the cancelled flight refunded. Worst airline ever!"

Pros: "The flight crew was friendly and had personality - that always makes for a more interesting and enjoyable flight. The flight itself went very quickly once we were in the air. It was easy for me to change seats at the gate had I wanted."

Cons: "Boarding took a long time (we waited in line after having our tickets taken for ~20 minutes before the plane actually started boarding). Despite being toward the back of the plane, I had to wait ~45 minutes for my bag to arrive at the luggage carousel."

Cons: "very poor choices on the menu. Everything full of artificial flavors, colors, preservatives. Basically you offer junk food. Maybe spirit should consult with a dietitian for better food choices."

Cons: "Almost everything. The service was terrible and so where the people around me."

Cons: "Excessive fees and very uncomfortable seats that don't recline on a filthy plane."

Cons: "Must have opened our checked luggage and did not put the TSA approved lock back on the luggage."

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