How long does Disney On Ice go on for?

Discover why no dream is too big at Disney On Ice presents Into the Magic! Seek adventure in the great wide somewhere with Belle as she explores the Beast’s enchanted castle, experience Moana’s courage to embark on a voyage with demigod Maui to save her island, and sing-along with Miguel from Coco as he follows the music in his heart. Be inspired by Anna’s devotion to her sister Elsa on her journey to the North Mountain to stop the eternal winter, and watch Rapunzel and Flynn go to great lengths to make her dream come true. Celebrate the magic of courage, love and adventure at Disney On Ice!

DISNEY ON ICE presents INTO THE MAGIC! at Qudos Bank Arena Frequently Asked Questions

  Can I use cash? Qudos Bank Arena is now a CASH FREE venue – All transactions including food, drink and merchandise outlets will be cashless.

  Is the Arena COVIDSafe? The Arena has a COVIDSafe Action Plan in place in line with the NSW Government. We have introduced additional procedures around our operations based on the current COVIDSafe recommendations and increased our infection mitigation routines throughout the Arena.

  Am I allowed to bring food into the Arena? No commercial food is permitted to be taken into the Arena. Packed lunches (e.g. sandwiches) for children, cut up fruit, poppers and sealed bottles of water are permitted as well as empty plastic water bottles which can be filled up with water at the Hydration Stations located on each level. Children’s plastic drink bottles are permitted if empty upon arrival.

  What food and beverage can I purchase at the Arena? Qudos Bank Arena has a variety of hot and cold food options, confectionery, ice creams, snack foods and soft drinks available. These include kids’ combo deals as well as a selection of vegan, gluten free and dairy free items. Espresso coffee and assorted teas are also available at selected coffee outlets throughout the Arena.

  Are there facilities where I can warm my child’s milk/food? Yes, microwaves are available for use at the Information Desk located on Ground Level.

  What items are prohibited at the Arena? Please visit the Arena website for a list of items not permitted into the venue: https://bit.ly/3NRs1Wn

  Will I be able to cloak personal items that are not permitted into the Arena? Cloaking services will be available at the entry of the Arena for a $10 fee. We recommend you leave bags larger than A5 (20cm x 15cm) and large items at home to ensure you are not held up at the external entry into the Arena on arrival. Bags with Personal Medical items can be checked and tagged by security prior to being permitted into the Arena.

  Can I take my pram into the performance? Prams, strollers, and baby capsules are not permitted inside the concourse (foyer) areas or the Main Auditorium.

  Are there cloaking facilities available for prams? Pram cloaking is located adjacent to Entry A at the Q Bar free of charge. Please follow the signs and Venue Directory Maps or ask one of our friendly staff for directions, if needed. Nappy bags and other personal items are permitted to be cloaked provided it fits in your pram. You can access your items during the event free of charge.

  What if I need to carry my nappies/baby essentials with me? Bags including nappies and other essentials can be checked and tagged by security prior to being permitted into the Arena.

  Does my child need a ticket? Children 23 months and under do not need a ticket if sitting on a parent/guardian’s lap although please keep in mind the shows approx. running time is 1 hr and 55 mins.

  Are booster cushions provided? Yes, booster cushions are provided free of charge, however numbers are limited, and we cannot guarantee availability on arrival. You are welcome to bring your own if you have any concerns.

Are there family change rooms available? There are two family change rooms on Ground Level (opposite door 13, adjacent to Door 17). Family change rooms are also available on Level 1 (opposite Door 23) and on Level 2 (opposite Suite 27). Baby change tables are also located in other amenities, please follow the signs and Venue Directory Maps for amenity locations.

  For a full list of Frequently Asked Questions visit: https://bit.ly/QBAFAQs 

What To Expect At Disney On Ice

Disney On Ice is a must for kids, no matter where you and your family rank on the Disney Fan-O-Meter. We’ve got everything you need to know about how to make your Disney On Ice outing a dream come true.

1. Pick The Best Show For Your Fam

Never one to do things halfway, Disney On Ice has multiple shows available for your viewing pleasure. But which one is best for your fam? Read On!

Disney On Ice presents Dare To Dream — Are your kids still singing “I AM MOANAAAA!” all day everyday? Then this is the show for you. That’s right, Disney’s newest heroine is IN.THIS.SHOW. I repeat: Moana will be in the house, as well as other beloved Disney Princesses.
Disney On Ice presents Dream Big — Disney Princesses! Princes! Villains! The 7 Dwarves! If you love the royal Disney world, this is the show for you.
Disney On Ice presents Follow Your Heart — Mickey and Minnie make an appearance at this show, which features Disney Princesses as well as iconic Disney Pixar faves. If your kids love Nemo, Toy Story, and Inside Out, this is a great pick.
Disney On Ice presents Frozen — The name says it all. This is Frozen where it’s meant to be: on the ice! Come to this show prepared to, you know, let it go.
Disney On Ice presents Reach For The Stars — Calling all fans of Walt’s original, legendary characters! Disney icons Mickey, Minnie, Donald and Goofy join forces with Anna, Elsa, and other Disney Princess favorites to bring you a show that’s truly star-studded.

2. Splurge Or Save — It’s Up To You

Disney On Ice shows offer an incredible 3D Collector Ticket that makes for an extra special souvenir for any uber-fan. It’s only available at the time of purchase and will be delivered via mail within four weeks of purchase – so if you and your fam want to wear them to the show, be sure to buy ‘em early! Meet and Greets do happen with characters, but they vary by city.

If you want to try to save some cash, be sure to check out Ticketmaster Ticket Deals to see if there are any shows in your area with tickets available at a discount. If you’re gonna Dream Big, might as well dream of a deal!

3. Bring a Coat, Just in Case

The Disney On Ice website advises that “temperature in the arena is typically 10+ degrees cooler than outside.” When I caught Disney On Ice with my fam, I entered the arena prepared for icy-cold air, but the temperature inside was surprisingly comfortable. Really, it depends on your body temperature — if you’re always cold then you’ll want extra-warm clothes, and if you like to wear shorts in the snow then, well, you’ll have no problem. Err on the side of overkill; bring layers to make sure everyone’ll stay warm, but can also peel ‘em off if needed. And if you really want to go for it, bring blankets or cushions to sit on!

4. Costumes Can Make It More Magical

Kids are welcome to dress up for Disney On Ice, and I saw tons of Disney Princess gowns and Toy Story costumes when my family attended a show. The fun, festive magic of Disney’s amusement parks carries over into their Ice shows, so feel free to have fun with your fashion. Just be sure you to add layers so your kids won’t be cold in their Elsa gowns. One important note from Disney On Ice: “Costumes worn by guests 14 years of age or older are not permitted.” Sorry parents, you’ll have to wait for Halloween!

5. Time It Right

On average, Disney On Ice show’s run from 90 minutes to two hours long, with a 15-20 minute intermission. The show is captivating, but very small kids may not be able to sit still for all of it. Take breaks as needed, and make good use of that intermission in the middle of the show.

6. Take A Seat

Oh, the dreaded “where to sit?” question. I agonized over it, because I wanted to make sure my kids could see every jump, leap, and twist. The best seats do come at a higher cost, but if the front row is important to you, then it may be worth the price. We ended up in a middle section, and the view was wonderful. Search for tickets in your town here!

7. There Will Be Toys

Spoiler Alert: There are toys for sale at Disney On Ice, and your kids will want them. Since the arena is dark for the show, light up toys are particularly popular. Know going into the show that there will be toy temptation at every corner, and set a limit for your kids on what you’re willing to spend. You can also bring in your own light up toys, to join in the festivities while also saving a buck or two!

8. The “Age” Question

What’s the right age for kids to see Disney On Ice? That answer, ultimately, lies with each parent going to the show. Children under two can attend for free, as long as they sit on a parent’s lap. Anyone older than two must purchase a ticket. My kids were 2 and 4, and both had a blast. We were surrounded by kids of all ages, and Disney On Ice does an amazing job of making the show fun and accessible for the whole family.

Kate, the Minimaster Mom, lives and works in Southern California with her husband and daughters, ages 6 and 4. They never yell, watch TV, or eat sugar.

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