Can you send documents to Social Security?

The fax and secure website options should integrate easily with existing work processes. If your records are already electronic, you will be able to upload files directly instead of printing. If your records are on paper, you can use the website by scanning, instead of photocopying your records or you can fax your records.

The letter with the barcode is important because it helps us link the records or information you send to the applicant's unique disability folder and make any appropriate payment to you. If you do not include the letter with the barcode as the first page, there may be significant delays associating the information with the applicant's electronic disability folder and making payment to you.

You may choose to amend your reports by sending new information; however, the original reports you sent will remain part of the electronic file.

You can submit evidence directly to your client's case file by using your office fax or through the Social Security secure Electronic Records Express website. Both of these methods require that you use the specific barcode provided for your client by the state Disability Determination Services (DDS) or the Social Security hearing office that is handling your client's disability claim. For example, if your client's case is at the hearing level, you would contact that hearing office to obtain a barcode for your client.

The website uses 128-bit or higher secure socket layer (SSL) encryption to protect records submissions to and from Social Security and the Disability Determination Services. Your account is protected by your confidential user ID and password combination.

The secure website supports the following file formats: .doc, .wpd, .zip, .jpg, .bmp, .txt, .xls, .pdf, .tiff, .tif, .docx, .mdi, .rtf, and .xlsx. We expect to add support for additional formats.

No. Once you receive the request letter, simply fax the letter with the records or information requested to the fax number that appears on the letter. The request letter must be the first page of your fax because it has a barcode that will help us associate the information with the applicant's unique disability folder and make any appropriate payment to you.

Yes. However, the first page for each document you are sending must be the barcode provided to you by the Social Security office or State Disability Determination Services (DDS) that is handling the disability claim. For example, if you are submitting documents for Dr. Jones and Dr. Henry, the first page of Dr. Jones' records must be the barcode and the first page of Dr. Henry's records must be the barcode. You may need a scanner to scan the barcode into your computer.