Bighorn 18.46 cu. ft. executive safe review

Top critical review

3.0 out of 5 starsWouldn't recommend this safe unless there are no other options

Reviewed in the United States on December 7, 2014

(Update at the bottom)
...unless you are okay with being permanently locked out of your own safe. Yes, there are people who have had great success with this safe, but there are also a number, like me, who have gotten locked out. I purchased this for $599 from Costco, but I cannot honestly recommend this safe for even $299 or $199 for the simple fact that if you get locked out, there's a good chance you will be stuck paying a safe specialist to drill your safe.

After contacting Bighorn, they sent me some replacement parts, which I just received, which have also done no good at freeing my valuables. I will be contacting them ASAP to see how they would like to handle this further. I will update based on how they handle it.

My recommendation, along with a number of safe specialists' recommendations? DO NOT BUY A SAFE WITH AN ELECTRIC LOCK.

UPDATE: It was an issue with the product. Since you can set your own combination, I picked something I wouldn't eeeeeeever forget.

With the help of Bighorn we were able to work it out, swap out the bad parts, and it has not been a problem since. Will upgrade my rating to...3 stars. However, the initial problem does not leave me overly confident in their product. If I had needed to get in there during a life and death scenario...

One last complaint, the keypad is not backlit. So good luck opening it in the dark.

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