Beats Solo pro not turning on

Beats headphones are renowned for their design, comfort and good sound reproduction. However, they are sometimes criticized on the quality of the components, considered as medium or low end. But like any electronic device, it is normal to see a malfunction or breakdown happen one of these days. Unfortunately, when it comes to a loading fault, it can quickly become very annoying. So, without further ado, discover checks and manipulations to try to repair your Beats headphones that no longer charge.

First checks when your Beats headphones aren't charging

Several factors can be responsible for Charging problem your Beats headphones are having. In most cases it will be a temporary software bug or a hardware failure coming from the helmet. It could also be a problem with the power supply and therefore independent of your device. In this case, it is rather good news because it means that your Beats headphones are in good health.

So, to better diagnose the origin of the problem, here are the first basic checks to perform:

1/ To start, check if your Beats headphones are charging on a alternate power source.

2/ Try another power cable if you have one to make sure it is not faulty. Be aware that if your cable seems damaged (bare, cracked, melted, brownout, etc.) or the power plugs seem bent, blackened or damaged, it is very likely that the charging problem on your Beats headphones comes from the cable. In this case, it will have to be replaced. Also be aware that if you do not use the original cable, there may be an incompatibility between the charger and your headset. Preferably, always use a branded or at least quality cable to avoid incompatibilities and small charging bugs.

3/ Put your headphones on long charge (at least 1 hour) even if the charging indicator is not flashing. Then try turning the headset back on.

4/ Check the temperature of the room where you charge your Beats headphones. Indeed, we do not always know it, but the helmets have a security which engages in the event of extreme temperatures to protect the battery. Avoid putting it in a room with temperatures below 5°C and above 40°C. Do not expose it to direct sunlight or behind glass that gets the sun. If you are in this situation, then you will need move your Beats headphones that no longer charge in a place where the temperature is suitable for its proper functioning. Then wait a few minutes and put the device back on charge.

If after these few checks your Beats headphones still do not charge, the problem is indeed a software or hardware malfunction on itself.

Read also: Bluetooth headset not detected, what to do?

When your Beats headphones no longer charge, the problem may come from a software malfunction that requires a reset or a electrical failure or failure of one of its components. Find out what to do when you are in one of these situations.

Reset Beats Headphones

As we just discussed, when your Beats headphones are not charging, it could be a temporary software problem. To remove errors and malfunctions preventing it from charging normally, a simple reset is sometimes enough. Find out below the procedures to reset each of the recent models of Beats headphones :

Note: if your helmet does not appear in the list, refer to the instructions for use of your helmet via the paper documentation provided at the time of purchase, via the internet or via Apple Support. 

1 – Reset Beats Studio3 or Solo 3 wireless headphones

1. Simultaneously press the power button and the volume - button for 10 seconds. 
2. When the charging light starts flashing you can then release the buttons

Then try charging your Beats headphones. If that works, fully charge them, then try turning them back on. You will then need to reconfigure it with your devices.

2 – Reset the Beats Solo Pro headphones

1. Simultaneously press and hold the mode and volume down buttons for 10 seconds.
2. Release the buttons when the light flashes red.

Then try putting your headset on charge again, then turning it back on and reconfiguring it.

3 – Reset the Studio headset

The procedure is the same to reset the Studio wireless headphones:

1. Hold down the power button
2. After 10 seconds, release the power button
3. If the procedure worked, the charge level indicator lights should flash white and one red 3 times
4. Once the lights stop flashing, the headset should automatically turn back on

4 – Reset Beats Solo wireless headphones

Here, the procedure to reset the Beats Solo wireless headset is done with the headset turned off:

1. Press simultaneously and for 10 seconds on the multifunction buttons (power, call on, call off) and volume –
2. If the procedure worked, the red and blue lights will each turn on 3 times

5 – Reset Beats Solo2 wireless headphones

Here the procedure must be done without the headset being connected to the USB charging cable:

1. Press the power button for 10 seconds.
2. If the procedure worked, the charge level indicator lights should flash white and one red 3 times.

Contact a professional repairer or after-sales service

Unfortunately, if the reset did nothing and your beats headphones still not charging, it is very likely that the problem comes from its battery or his charging port although this is more exceptional.

Indeed, over time, the batteries of all devices eventually wear out. They can then lose autonomy or simply stop charging overnight. There may also be a headphone connection problem and the battery is then no longer powered. Finally, the charging port and the connectors that connect the charging cable to the headset may be damaged.

In any case, these problems require electrical skills because it will be necessary to disassemble the helmet, test the various components, then replace the one that is faulty. In addition to risking serious damage to your helmet, there is a risk of electrocution.

At this stage, you will need contact us Apple supportfirst, and especially if your Beats headphones are still under warranty. Then you can get a personalized solution. If the device is covered by the guarantee, you will get the helmet repaired free of charge. If your device is no longer under warranty, you will then be offered a repair package. Count around 90 euros to change the battery.

If your Beats headphones that have stopped charging are no longer covered by the warranty, you can also contact a independent professional repairer. Be careful, however, that he uses quality spare parts to avoid any other malfunction or encountering the same problem again a few months later...

Read also: USB headset not recognized, what to do?

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