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Question: Is there a way to get Apple TV to save my progress in a movie or show that I’m watching on my Roku tv? If I pause a program or leave Apple TV there’s no “bookmark” or prompt to pick up where I left off. The closest thing is suggesting the next episode of a tv show in “up next” tab but even that isn’t perfect because it starts the next episode whether I finished the previous one or not, again without a place holder for what I’m watching. I’ve read a handful of other users experiencing this same issue dates ranging from 2019-2021. How is this even possible? Any way to fix this? I don’t want to have to remember where I am in a program if I have to stop. What’s the point in paying for a service that doesn’t offer a solution for this very simple problem? A114X, Posted on Feb 20, 2022 3:06 PM Answer: Answer: Resuming should be automatic, unless you purposely select a different episode (then that sets a new resume moment). Watch progress is stored online with your Apple ID account – not on the device. Up Next supports partially watched content. If the issue persists despite the above, then I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback). Posted on Feb 20, 2022 5:14 PM User profile for user: Alexanderite Question: Progress saving in paused programs. Looks like no one’s replied in a while. To start the conversation again, simply ask a new question. Question: Question: No resume on AppleTVHow do I get AppleTV to resume where I left off viewing? Posted on May 25, 2022 8:35 AM Question marked as Apple recommended Answer: Answer: If you are using the TV app then the up next queue will keep track of all content from connected apps, including resuming where you left off in a particular title. Posted on May 25, 2022 9:15 AM Helpful answersQuestion marked as ★ Helpful May 25, 2022 9:35 AM in response to vazandrew In response to vazandrew This is NOT what is happening. Next up does NOT resume if I pause, it always forces me to begin the partially watched episode. Additionally, there is NO continue watching selection area. May 25, 2022 9:35 AM
Question marked as Apple recommended May 25, 2022 9:15 AM in response to discussions_ In response to discussions_ If you are using the TV app then the up next queue will keep track of all content from connected apps, including resuming where you left off in a particular title. May 25, 2022 9:15 AM Question marked as ★ Helpful May 25, 2022 9:35 AM in response to vazandrew In response to vazandrew This is NOT what is happening. Next up does NOT resume if I pause, it always forces me to begin the partially watched episode. Additionally, there is NO continue watching selection area. May 25, 2022 9:35 AM May 25, 2022 9:38 AM in response to discussions_ In response to discussions_ Are you using the app on a Roku or other 3rd party device? If so then it may be related to an issue on those devices, as noted by some other users recently, and it would be best to work with Apple support to resolve that problem. May 25, 2022 9:38 AM May 25, 2022 10:04 AM in response to discussions_ In response to discussions_ On what device is this happening? Verify that you are signed in with the Apple ID account that has the subscription or purchase, as watch progress should be saved online as an account property. Paused content should be reflected as partially watched in the Up Next queue row in the Watch Now tab. It would show similarly in the Details page of a movie or series. Continuing from there should resume from where you paused it. Verify that Use Viewing History (or Use Play History) isn’t deactivated for your account on any of your devices. If it is not working for you as it should, then try toggling the setting for Use Viewing History off and then on again. Or use the Clear Play History option, if that is on your device. If the issue persists, then contact Apple Support. May 25, 2022 10:04 AM May 26, 2022 11:30 AM in response to Urquhart1244 In response to Urquhart1244 I have it loaded on my Samsung Model UN65NU6900 Smart TV May 26, 2022 11:30 AM May 26, 2022 11:54 AM in response to discussions_ In response to discussions_ As above it may due to an issue occurring on certain 3rd party devices, and it’s best to consult directly with Apple support. May 26, 2022 11:54 AM
Why doesn't Apple TV app resume where I left off?Verify that Use Viewing History (or Use Play History) isn't deactivated for your account on any of your devices. If it is not working for you as it should, then try toggling the setting for Use Viewing History off and then on again. Or use the Clear Play History option, if that is on your device.
Why isn't Apple TV working on my Roku?Your device might need a restart; visit Settings > Apple TV > System > Restart. Another helpful Apple TV troubleshooting method is to check for a software update. Visit Settings > System > Software Updates > Update Software. You can also select Automatically Update, so you won't have to check manually.
How do you resume a movie on Apple TV?Scroll down to Viewing History and select one of your recently viewed videos. You will then see the video's page where you have an option Resume the video. Select Resume to begin playing the video from your last saved point in the video.
How do you pick up where you left off on Apple TV?From the Home Screen: Scroll down to Continue Watching; here you'll find the last 10 episodes, movies, and specials that you haven't finished watching. Use your remote to select the episode thumbnail to Continue Watching from where you left off.
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