Dear Sir,
i need help my paypal account problems my too mush lose please fixed my paypal account .i have a 39,37 USD not possible fixed please withdraw my balance .your company more time phone but not answer +//www.paypal.com/selfhelp/contact/call .i don't why my paypal problems before my brother paypal account same problems not more balance may be 50$ lose .now same my paypal account lose this paypal account link ebay . my mobile no <removed>
See My Paypal Account Massage
You can't use PayPal anymore
At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.
Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.
Reference ID: PP-007-898-088-819
Ensure you get what you pay for with Buyer Protection.
We’re looking out for you if something goes wrong, like getting two different coloured shoes. If your eligible PayPal purchase doesn’t go as planned, we’ll help you make it right with Buyer Protection. Create a PayPal account and start protecting your purchases.
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1
Find what you’d like to buy and pay with PayPal.
2
Check for an estimated delivery date and wait for your item to arrive.
3
If it doesn’t arrive or is significantly different to how the seller described it, file a dispute.
Shop with confidence.
If your order is significantly different to the seller’s description or doesn’t arrive, you have 180 days to file a dispute. It could be that the event you bought a ticket for was cancelled, you didn’t receive everything you bought, or the item was defective, damaged or counterfeit. We can protect you for the full purchase price plus shipping costs, up to $20,000 per item.
To help protect your purchase, make sure you:
- Pay with PayPal
- Keep your account in good standing (so don’t dispute everything!)
See full details
Buyer Protection takes care of your…
Online purchases
In case your item doesn’t match its description, is defective, or doesn’t turn up at all.
Intangibles
In case an event is cancelled, your hotel’s double-booked, or your download doesn’t download.
But not your…
Purchases of used or second-hand goods you pick up in person, real estate, motorised vehicles or industrial machinery.
“If something doesn’t arrive, or arrives and isn’t what I bought, I’m eligible for my money back.”
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We’re here to help.
If something does go wrong with an eligible purchase, simply file a dispute within 180 days. To do so, log in to your PayPal account and find the transaction in question in your Activity. Click on the transaction then Contact the seller, and follow the prompts. We’ll open up the lines of communication between you and the seller so you can decide together how to resolve the problem. If you can’t agree, escalate the dispute to a claim and we’ll determine an outcome for you. You must escalate it to a claim within 20 days of filing it, otherwise your dispute will automatically close.
Found an unauthorised payment?
If you’re charged for something you didn’t purchase, report it and change your password immediately. We’ll secure your account and investigate.
Report an unauthorised transaction
Seen something suspicious?
We work hard to keep your information secure but there are some things you can do to stay safer online and identify phishing and scams more easily.
More about staying safe online
“With PayPal Buyer Protection, I can confidently purchase my dream wedding gown online without running into the risk of becoming a bridezilla.”
Felicia Ong
Find out more
- Security for buyers
- Staying safe online
- Buyer Protection
- Security for sellers
- Seller Protection
- Fraud prevention business tips
- Fraud prevention checklist (PDF)
- Report a problem with a purchase
- Report an unauthorised transaction
- Report a fake website
- Manage customer concerns
- Confirm your identity
- Account limitations
- PCI compliance
- Payment holds, declines and reserves
- Reset your password