Last Update date : Jul 11. 2022
Motion Photo puts a little context into the making of the shot by letting you capture a few seconds of action leading up to when the shutter button is released. It even allows you to pinpoint which moment you want to preserve as the still frame. Also, when it comes to sharing photos with friends and family, you have the option to share the Motion Photo as a video file.
If you would like to learn how to save your Motion Photo as a GIF or Video file please click here for more information.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary.
If you would like to learn how to capture still shots within your Motion Photo please check out our guide Capturing Frames on my Galaxy device for more information.
1 Launch the
2 Tap on
3 Capture
your Motion photo by tapping
4 Once you have captured your Motion Photo, you will notice a little video clip play. If you would like to edit your Motion Photo tap on View Motion photo
If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.
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Hi @Harsh2992, that's strange.
Have you gone into your camera settings to see if the display settings reverted as a result of the update?
//www.samsung.com/au/support/mobile-devices/motion-photos/
If motion photos are enabled and the issue persists, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.