The Redmi Note 10 Pro Max and Redmi Note 10 Pro recently received the MIUI 13 update. Following the update, many users reported issues with the camera app, wherein the camera would crash on opening third-party apps such as Instagram and Snapchat. Now, Redmi India has acknowledged the camera issue. It has promised to provide comprehensive technical support as well as repairs for all affected devices for free.
The camera issue recently cropped up on the Redmi Note 10 Pro and Note 10 Pro Max smartphones after they received the MIUI 13 update. The company later took to Twitter to announce a fix for the problem. The smartphone maker added that it will be offering repairs at no extra cost. Users with affected devices can visit any of the 2000+ Xiaomi Authorized service centers to repair their phones.
At Xiaomi India, consumers are at the heart of everything we do. We are aware of the camera issues being faced by some of our users of Redmi Note 10 Pro and Redmi Note 10 Pro Max. We would request the affected users to visit any of 2000+ Xiaomi Authorized service centers. (1/2)
— Redmi India Support (@RedmiSupportIN) September 12, 2022
The Redmi Note 10 series had some issues in the past as well. Back in April last year, many users complained of problems with the display. However, Redmi stated that it was only being reported by less than 0.001 percent of Note 10 users.
Redmi Note 10 Pro, Note 10 Pro Max: Specifications, Features
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Both the Redmi Note 10 Pro and Note 10 Pro Max feature a 6.67-inch FHD+ AMOLED display with a refresh rate of 120Hz. Furthermore, the handsets come with a Qualcomm Snapdragon 732G processor with Adreno 618 GPU. It comes with up to 8GB RAM and 128GB internal storage.
As for imaging, the Redmi Note 10 Pro Max features a quad-camera setup comprising a 108MP main sensor, an 8MP ultra-wide-angle camera, a 5MP tele-macro sensor, as well as a 2MP depth sensor. Meanwhile, the Note 10 Pro also comes with a quad-camera setup with a 64MP main camera, and other sensors remain the same as the Pro Max. It sports a 16MP front camera for selfies.
As for connectivity, both smartphones support 4G LTE, Bluetooth, dual-band Wi-Fi, GPS, and USB Type-C port. They also come with a 5,020mAh battery with support for 33W fast charging.
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Home Mobiles Redmi Note 10 Pro, Pro Max facing camera issues after MIUI 13...
Now, Xiaomi India has acknowledged the issue and has assured that it will offer comprehensive technical support and repairs for the affected users at the company-authorised service centres across India at no additional cost. This should come as a relief to the customers. Our service teams will provide comprehensive technical support and repairs at no additional cost. We regret any inconvenience caused to
our users. We are committed to delivering a user-centric experience that exceed our user’s expectations. (2/2) Redmi Note 10 Pro and Note 10 Pro Max customers across the country are reporting camera issues on their units post the MIUI 13 update. The company has acknowledged the issue and
has offered free comprehensive technical support and repairs for the affected users. This isn’t the first time that Redmi Note 10 series hardware has affected the users. Back in April 2021, there were reports of Redmi Note 10 series display issues as well. However, Xiaomi brushed it off saying is reported by less than 0.001 percent of the Redmi Note 10 series users. The Redmi Note 10 Pro and Pro Max
sport a 6.67-inch FHD+ AMOLED display with a 120Hz refresh rate, certification, Corning Gorilla Glass 5 layer, and punch-hole cutout. They are powered by the Qualcomm Snapdragon 732G SoC paired with Adreno 618 GPU, up to 8GB RAM and 128GB expandable internal storage.Redmi Note 10 Pro/ Note 10 Pro Max specifications
Connectivity options include 4G LTE, dual-band Wi-Fi, Bluetooth, GPS, and USB Type-C port for charging and data sync. There is a side-mounted fingerprint sensor for security. Both phones pack a 5,020mAh battery with 33W fast-charging support.
Moving to optics, the Redmi Note 10 Pro Max has a quad-camera setup on the back, with a 108MP Samsung ISOCELL GW3 primary sensor, an 8MP ultra-angle-wide sensor with 120-degree FoV, a 5MP tele-macro sensor, and a 2MP depth sensor.
While the standard Note 10 Pro gets a 64MP Samsung ISOCELL GW3 primary sensor, an 8MP ultra-wide sensor with 120-degree FoV, a 5MP tele-macro sensor and a 2MP depth sensor. There is a 16MP snapper on the front for selfies and video chats.