Halo Infinite’s highly-anticipated campaign mode is finally here and fans everywhere are scrambling to jump back into an adventure as Master Chief. While the campaign is technically available for all to enjoy, many fans are having trouble downloading it, especially on PC.
If you have the Xbox Game Pass and already have the Halo Infinite multiplayer beta installed, there should be a new option in the store to download the campaign. But many players are receiving multiple errors that prevent the campaign from downloading. Some have reported the campaign listed as installed on their PC but say they can’t access it in-game. Others have a similar issue that still shows the game as available for pre-order when they click the campaign option in the Halo Infinite menu.
A few things could cause these issues. If the Halo Infinite beta is downloaded through Steam instead of the Xbox Game Pass, you’ll have to uninstall this version and download it again through the Xbox app. This should eliminate the pre-order message and allow you to properly download the campaign.
You must also ensure you’ve selected the right version of Halo Infinite in the Xbox app. Make sure to select the Halo Infinite (Campaign) option since this downloads the base game and the campaign itself. Downloading the other version will give you access to the base game and multiplayer but not the single-player experience.
Finally, make sure your Microsoft Store is signed into the correct account. Some players have noticed a different account being used in the Microsoft Store can prevent games from downloading in the Xbox app, including Halo Infinite. Other players have also found success by restarting their Microsoft Store, which somehow prompts Halo Infinite to begin downloading.
Not being able to download Halo Infinite’s campaign on PC is frustrating. But more players should gain access to the new single-player feature as the day progresses.
Many fans are having a problem with Halo Infinite not launching on PC at all while trying to play the latest Halo game through the Xbox app. While one of the big draws of the Game Pass is getting the full campaign as part of the deal, which has now been fully released on all platforms, the Halo Infinite Xbox Game Pass PC version is just not working or playing for a lot of people. Is there a fix for the Halo Infinite PC Xbox app not running issue?
To fix Halo Infinite not launching with Game Pass and the Xbox app for PC, players must:
- Make sure the campaign is installed. Press the three dots button on the game page then “Manage Game” and make sure the Campaign is ticked.
- Install high-resolution textures and then try again, then manage the install and uncheck the texture boxes to uninstall them. Some players have reported that this allowed the game to launch.
- Right-click the Windows button and Search for Halo Infinite, then right-click the game and choose “Run as administrator.”
- Find Halo Infinite, Gaming Services, and the Xbox app in the Start Menu’s “Apps and Features” and then select More Options on each. Then choose Terminate, Repair, then Reset for all apps.
- Go to the Microsoft Store and then Library, then check for updates. “Gaming Services” is an important one.
Hopefully one of these fixes will help although they will sadly not work for everyone as this issue continues to persist, with no response yet from Microsoft or Halo’s support teams. The only other option is to purchase the Halo Infinite campaign on Steam, which seems to be running fine but defeats the purpose of having the Xbox Game Pass for PC in the first place.
For more information on Halo Infinite’s campaign, here’s whether the game is actually open-world, and also whether the Flood will feature. Our reviewer enjoyed Halo Infinite but called it “unfinished by design.” Check out that review right here.