Microsoft Windows XP Home Edition Microsoft Windows XP Professional More...Less
On Windows XP-based computers that are configured as members of a workgroup in a peer-to-peer network environment, you may experience one or more of the following symptoms:
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You cannot access shared folders or files.
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You cannot locate other computers in the workgroup.
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You receive the following error message when you double-click the workgroup in My Network Places:
Workgroup Name is not accessible. You may not have permission to use this network resource.
Note In a peer-to-peer network, each computer is equal and can initiate communications. In this manner, it differs from a client/server network.
This behavior may occur if all the following conditions are true:
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NetBIOS over TCP/IP is not turned on (enabled) on one or more computers in the workgroup.
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The Computer Browser service is not started or is turned off on one or more computers in the workgroup.
This behavior may also occur if File and Print Sharing for Microsoft Networks is not installed or is blocked by Windows Firewall.
To resolve this issue, make sure that NetBIOS over TCP/IP is turned on and that the Computer Browser service is running on each computer in the workgroup. To do this, follow these steps.
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Click Start, click Control Panel, and then click Network and Internet Connections.
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Click Network Connections.
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Right-click Local Area Connection, and then click Properties.
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Click Internet Protocol (TCP/IP), and then click Properties.
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Click the General tab, and then click Advanced.
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Click the WINS tab.
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Under NetBIOS setting, click Enable NetBIOS over TCP/IP, and then click OK two times.
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Click Close to close the Local Area Connection Properties dialog box.
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Close the Network Connections window.
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Click Start, right-click My Computer, and then click Manage.
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Double-click Services and Applications.
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Double-click Services.
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On the right side, right-click Computer Browser, and then click Start.
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Close the Computer Management window.
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Click Start, click Run, type ncpa.cpl, and then click OK.
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Right-click Local Area Connection, and then click Properties.
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Click the General tab, and then click Install.
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Click Service, and then click Add.
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In the Network Service list, click File and Print Sharing for Microsoft Networks, and then click OK.
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Click Close.
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Click Start, click Run, type firewall.cpl, and then click OK.
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On the General tab, make sure that the Don't allow exceptions check box is not selected.
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Click the Exceptions tab.
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On the Exceptions tab, make sure that the File and Printer Sharing check box is selected, and then click OK.
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Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support .
The Computer Browser service maintains an updated list of computers on the network, and it supplies this list to computers that are designated as browsers. If this service is stopped, the list is neither updated nor maintained. If this service is turned off, any services that explicitly depend on it do not start. For more information about the Network Setup Wizard in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
308522 Description of the Network Setup Wizard in Windows XP For more information about file sharing in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
304040 How to configure file sharing in Windows XP For more information about how to set up workgroups in Windows XP Home Edition, click the following article number to view the article in the Microsoft Knowledge Base:
813936 How to set up a small network with Windows XP Home Edition (PART 1)
To test whether your email profile works correctly, try to create a new email profile. If you can send and receive email messages by using the newly created email profile, you should configure the new Outlook profile as the default profile.
Step 1: Locate the default Outlook data file
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In Control Panel, click Mail.
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In the Mail Setup - Outlook dialog box, click Show Profiles.
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Select your current Outlook profile, and then click Properties.
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In the Mail Setup - Outlook dialog box, click Data Files.
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Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile. (A check mark will indicate the default data file.)
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Click Close.
Step 2: Create a new Outlook profile
Now that you know the name and location of the default data file for your profile, use onlyone of the following methods to create a new Outlook profile. Video: How to connect Outlook to your personal email account
Method A: Use auto account setup to create an IMAP or POP3 email account
Important By default, auto account setup will create an IMAP account if your email server supports both IMAP and POP3. In order to create a POP3 account, you will have to follow the manual steps. However, if your email server supports only POP3, auto account setup will create a POP3 account.
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Open Control Panel, and then click Mail.
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In the Mail Setup - Outlook dialog box, click Show Profiles.
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On the General tab in the Mail dialog box, click Add.
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In the New Profile dialog box, type a new profile name, and then click OK.
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In the Add New Account dialog box, type your email account information, and then click Next.
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After your account is successfully configured, click Finish.
Method B: Manually create an IMAP or POP3 email account
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Open Control Panel, and then click Mail.
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In the Mail Setup - Outlook dialog box, click Show Profiles.
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On the General tab in the Mail dialog box, click Add.
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In the New Profile dialog box, type a new profile name, and then click OK.
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In the Add New Account dialog box, select Manually configure server settings or additional server types, and then click Next.
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In the Choose Service dialog box, select Internet E-mail, and then click Next.
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In the Internet E-mail Settings dialog box, type your account details.
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Click Test Account Settings to test your account.
Note Contact your Internet service provider if you are unsure of the correct account details.
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Select Existing Outlook Data File, and then click Browse.
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In the Open Outlook Data File dialog box, locate and then select the Outlook data file that you previously located, and then click OK.
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Click Next.
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In the Test Account Settings dialog box, click Close.
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Click Finish.
Step 3: Configure your new Outlook profile as the default profile
If the new Outlook email profile works correctly, set the new Outlook profile as the default profile, and then move your email messages to the new profile.
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On the General tab of the Mail dialog box, select Always use this profile.
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Click the drop-down under Always use this profile, and then select the new profile.
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Click OK to close the Mail dialog box.
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Use the Import and Export wizard to export your email messages to an Outlook Data File (.pst) from your old Outlook email profile, and then import the Outlook Data File (.pst) to your new Outlook email profile.
Note If you are not familiar with the Import and Export feature in Outlook, see the following articles:
How to export Outlook items to an Outlook Data File (.pst)
How to import Outlook items from an Outlook Data File (.pst)